CiviCRM Community Forums (archive)

Joomla 2.5.8/Civic 4.1
Two weeks ago CivMail was sending emails with return-path as simple domain from email, eg "name@domain.com"

Now its appearing with a bounce / verp address in the  like: b.150.7941.68a85aecfa3e951a@domain.com

I cant see anything in outbound send settings that says use VERP - is it on by default at random?

Anyone have an ideas be great as its triggerrign 18hr bans on the sending domains ip

This our 4th setup and has been working happily for 4 months and Civi was not sending VERP headers.....

Are you suggesting that Civi alwasy uses Verp and that mail servers/MTAs (eg Exim) strip them out?

OK so finally getting somewhere with this!
Verp thing is a red herring. They are always there.

So here is my theory on what has happened.

• Mailing list went out with a load of dead/bad email addresses in the first few items of the list - bad luck
• Looks like the bounce email was sent to clients main office email
• Their office email handler triggered spam protection/IP ban after ten bounced civimails with addresss like b.223287frte8.@domain.com
• Subsequent test sends to self never made it as our server could not deliver to their mail server
• Ban has remained
• I mistakenly thought something was wrong with headers

Great. So i thought i would setup bounce email under Civi Email Settings to goto a different domain. Will this work ok?

Eg
From address 'info@clientdomain.com"

CiviMail Settings for bounce: 'civi@clientdomain.org'

I tested the execute of bounce to verify connections which is fine.

I then added a duff email t a group and tried to send it to force bounce into mail box.
No bounces appear.

Am I missing something?

[BOnus Q: I noticed that executing bounce handling seems to just clear out the inbox - is this correct behaviour?]

Thanks.
Unfortunately there is not a single mention of 'prefix' on that link/documentation.

Waiting for bounces now.....