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Author Topic: Renewal up-sell changes membership status  (Read 637 times)

planetwebb

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Renewal up-sell changes membership status
November 29, 2012, 12:35:02 pm
Here is our membership structure (six membership types to allow for 2 x multiple years):

Individual 1yr, 2yr, 3yr
Family 1yr, 2yr, 3yr

A existing member is current with 3yr Individual membership but then pays for 1yr Family membership.  One year is added to his existing membership and the status is changed from Individual to Family.  Member now enjoys Family membership at the Individual rate (not good).

Is this expected behavior?  If so, has anyone worked out a solution to prevent this scenario?
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • Renewal up-sell changes membership status

This forum was archived on 2017-11-26.