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Author Topic: Many bugs stemming from inconsistent use of Start Date on renewed memberships  (Read 744 times)

JonGold

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Many bugs stemming from inconsistent use of Start Date on renewed memberships
December 03, 2012, 03:35:42 pm
Hi all,

In Civi 4.2.6, the membership Start Date is defined as, "Beginning of current uninterrupted membership period" [emphasis mine].

That means that if you have a one-year rolling membership from 1/1/2011-12/31/2011, and you renew it on 3/2/12, your Start Date will be 3/2/12.  However, if you renew on 12/15/11, your End Date will be properly updated, but your Start Date will remain at 1/1/2011.

This makes finding renewals made before a membership ends VERY difficult maybe impossible for free memberships.  They also do not show up as renewals on the membership dashboard. 

There's a second bug that compounds this issue that I haven't fully tracked down.  Sometimes, membership renewals show up as "Membership Signup" activities in Activities - combined with the bug above, this makes some renewals impossible to track down.  I believe this second bug is caused when a user renews a membership without being logged in.

So, some questions:
* Is there any reliable way to find renewals made before the expiration of a membership?
* Is the civicrm_membership schema going to change in any way due to CiviAccounts?  I feel like the concepts embodied in CiviAccounts (e.g. never modify an existing transaction record, always update it with a second record) would solve this issue.
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JonGold

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Re: Many bugs stemming from inconsistent use of Start Date on renewed memberships
December 03, 2012, 04:03:33 pm
Just to update this for other folks looking at this issue:
* This person is reporting the same bug with the member dashboard: http://forum.civicrm.org/index.php/topic,25831.msg109236.html

* It appears that civicrm_membership_log contains the information necessary to determine renewals - but there seems to be no way to access this information from the UI, or even the API.

* This page outlines the "correct" behavior for renewals: http://wiki.civicrm.org/confluence/display/CRM/Test+Plan+-+Membership+Renewal

None of these mitigate the problem with renewals not showing on the membership dashboard.  Having a way to query the civicrm_membership_log would make it possible to find renewals that are mislabeled as signups.
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  • Many bugs stemming from inconsistent use of Start Date on renewed memberships

This forum was archived on 2017-11-26.