CiviCRM Community Forums (archive)

Hi everyone,

We've just been upgraded to 4.2.6 and I've now noticed an issue (among others) with our event registration message template. The standard info - name, email, ticket info, billing info - all look good but our profile information and info for additional participants isn't showing up. It looks like it's trying but not filling correctly:

Array
0    Array
Array
0    Array
Participant Information - Participant 1
   
Array
0    Attendee Information - Luncheon Forum
Participant Information - Participant 1
   
Array
0    Array
1    Array

It should look like this (removed actual names/numbers of course):

Attendee Information
First Name    My First
Last Name    My Last
Organization (if applicable)    My Org
Attendee Email    email@email.com

Phone    123-456-7890
Where did you hear about this event?    Collegue
Would you like to opt out of our E-Newsletter?    
   
Participant Information - Participant 2
   
Attendee Information
First Name    My First
Last Name    My Last
Organization (if applicable)    My Org
Attendee Email    
Phone    
Where did you hear about this event?    Friend
Would you like to opt out of our E-Newsletter?

   


Normally, that would have info from a custom profile about each attendee like organization, dietary restrictions, etc.  I've searched around online but haven't found much. Any thoughts? Would this be more of a custom profile issue or a template issue? Thanks!

Lo and behold, the default ones work. I tried that earlier to no avail, but hey if it works; it works! I'll re-modify the default in small steps to see what might be breaking it. Thanks, I guess it just needed some intimidation