Author Topic: Administrator can't access groups after upgrading to 4.1.2 (Read 521 times)

garethb · December 05, 2012, 04:32:49 pm

I hope someone can help as this is baffling me. We have a number of users who are admins in drupal and also in the administrator group in civi. We are running Drupal 7.17. We have cleared the cache, the civicrm.acl.cache has been expunged. Yet when we go to view or edit a group we get

"Zugriff verweigert, Sie haben keine Zugriffsberechtigung für diese Seite." roughly translated "access denied, You do not have permission to access this page." the site is running in Swiss German.

Is this a known bug? Can anyone put some light on this for me?

Many thanks

Gareth

PS: I did search the forum, so hope I haven't missed a posting on this.

Michael McAndrew · December 05, 2012, 11:30:56 pm

not sure as the the cause but you might want to clarify the issues below as a start...

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We have a number of users who are admins in drupal

have you double checked that the administrator role in drupal have all civicrm permissions enabled?

Quote

also in the administrator group in civi.

if they have all the drupal roles, they don't need to be in the admin group in civi

Quote

We have cleared the cache

how did you do that?

when we go to view or edit a group

Quote

when we go to view or edit a group we get

is this the only page that you can't access?

might it be something like this? http://forum.civicrm.org/index.php/topic,26986.msg115076.html#msg115076

garethb · December 06, 2012, 02:04:32 am

Thanks for the reply.

I have checked that administrator in drupal has all the civi permissions checked and they do. We cleared cache in civi itself /civicrm/admin/setting/updateConfigBackend?reset=1 and then cleanup caches. I checked the database table civicrm.acl.caches and that is empty.

The problem happens with any group. I also created a group fine, but then got the same permission when I tried to edit it.

Wow, I checked base url in civicrm.settings.php and also in settings.php and set them to the correct url. I also added in the civicrm cms database integration list. I now have access to all the groups.

Thanks you for your help

Gareth

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Author Topic: Administrator can't access groups after upgrading to 4.1.2 (Read 521 times)

garethb

Administrator can't access groups after upgrading to 4.1.2

Michael McAndrew

Re: Administrator can't access groups after upgrading to 4.1.2

garethb

Re: Administrator can't access groups after upgrading to 4.1.2