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Author Topic: pledge reminders not sending  (Read 656 times)

firstglance

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pledge reminders not sending
December 07, 2012, 09:51:28 am
using civicrm 4.2.6 and drupal 7.17.

cannot get the pledge reminders to go out.  have the cron setup and working for newsletters.  enabled the plege reminder job.  even changed $sendReminders = TRUE in UpdatePledgeRecord.php although it looks like it isn't used anymore since it is in a deprecated folder. 

any ideas?

CiviTeacher.com

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Re: pledge reminders not sending
December 11, 2012, 10:00:44 am
There was a bug in 4.2 whereby event reminders were not working.  Maybe the same is occuring for pledge reminders.  Can you use the API explorer or debugging to get a 'backtrace' of the problem?  What is said in the log files for the pledge reminder scheduled job?

Please consider filing an issue in the JIRA issue queue.

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firstglance

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Re: pledge reminders not sending
January 02, 2013, 06:03:42 pm
i finally got a chance to look at this and found the following:

In file sites/all/modules/civicrm/CRM/Pledge/BAO/Pledge.php on line 829, the $sendReminders variable is set.
Code: [Select]
$sendReminders = CRM_Utils_Array::value('send_reminders', $params, FALSE);
i have the job enabled in scheduled jobs.  is there somewhere else i need to enable the $sendReminders variable?  by putting in $sendReminders=true; under that line, i was able to get them to work until you guys help me do this correctly.  thanks.

Yashodha Chaku

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Re: pledge reminders not sending
January 03, 2013, 03:15:55 am
We 'll investigate this and get back to you on this shortly.

-Yashodha
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Yashodha Chaku

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Re: pledge reminders not sending
January 04, 2013, 12:44:46 am
firstglance :

You need to turn it on since its an optional setting.
I have added the commented code that 'll enable you to set the send reminders .

Here's the patch :
https://fisheye2.atlassian.com/changelog/CiviCRM?cs=44586

-Yashodha
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firstglance

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Re: pledge reminders not sending
January 04, 2013, 05:47:34 am
hmmm.  that code is different in version 4.2.6.  anyway, i added it.  thanks.

Yashodha Chaku

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Re: pledge reminders not sending
January 04, 2013, 06:12:02 am
firstglance :

Quote
that code is different in version 4.2.6.

Yeah, the fix has been made for 4.3

-Yashodha
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firstglance

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Re: pledge reminders not sending
January 04, 2013, 11:28:58 am
good to know.  thank you very much!
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • pledge reminders not sending

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