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Author Topic: White screen when registering for a paid event  (Read 613 times)

SarahG (FountainTribe)

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White screen when registering for a paid event
December 23, 2012, 09:46:02 pm
I am troubleshooting an issue that only occurs when someone is trying to register for a paid event.  Same event works fine if I change it to unpaid.  But when its paid ( any payment processor, including the dummy one, as well as only "pay later") the browser displays a solid white page.

I have added debugging code to the files CRM/Event/StateMachine/Registration.php and CRM/Event/Controller/Registration.php, but it seems that code is never reached.   There is nothing in the CiviCRM log either.   

This is under Drupal 7 and CiviCRM 4.2.6.   Any ideas on where to look next?

« Last Edit: December 23, 2012, 09:53:09 pm by epg »
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Kurund Jalmi

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Re: White screen when registering for a paid event
December 23, 2012, 11:13:27 pm
- Can you check your apache logs for errors.
- Are you able to replicate this on our demos.

Kurund
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Hershel

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Re: White screen when registering for a paid event
December 24, 2012, 08:49:28 am
Seems http://forum.civicrm.org/index.php?topic=27213 has a similar problem...
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • White screen when registering for a paid event

This forum was archived on 2017-11-26.