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  • Entering an event payment via backoffice, no contribution is created
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Author Topic: Entering an event payment via backoffice, no contribution is created  (Read 407 times)

flug

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Entering an event payment via backoffice, no contribution is created
December 30, 2012, 02:10:59 pm
When entering an event, with payment, via the backoffice, no contribution record is created.

It happens when I record the event either of two ways:

 1. From contact page, click "events" then "add event registration" then record the event & payment

 2. From Events menu, select "record event payment" then enter contact & payment info.

In both cases the event is recorded, entries are made in the line item table, but no entry in the civicrm_participant_payment table and but no contribution is recorded.

By contrast, if I record a credit card transaction (same as #1 above but on the contact page click "submit credit card event registration" then a contribution record IS created.

Surely this can't be correct behavior, can it?  In previous versions of civicrm a contribution record was created in all these cases.

I verified this behavior is the same on the current drupal demo site--no contribution record created.

Yashodha Chaku

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Re: Entering an event payment via backoffice, no contribution is created
January 08, 2013, 06:21:50 am
flug :

What version of Civi are you using?

I couldn't replicate the same on my local install that runs the latest CiviCRM release 4.2.7


-Yashodha
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Entering an event payment via backoffice, no contribution is created

This forum was archived on 2017-11-26.