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  • Scheduled Reminders don't respect Membership Status Override?
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Author Topic: Scheduled Reminders don't respect Membership Status Override?  (Read 1502 times)

JonGold

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Scheduled Reminders don't respect Membership Status Override?
January 04, 2013, 10:18:30 am
I'm not filing a bug report since this is second-hand info from a client, but she insists that she did a status override, and the member received a renewal reminder.

I see that this was patched on the old reminder system (http://issues.civicrm.org/jira/browse/CRM-6362) so I assume there's general agreement that memberships with overriden statuses shouldn't get reminders.

Has anyone else found this to be true?
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The Doctor

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Re: Scheduled Reminders don't respect Membership Status Override?
January 16, 2013, 07:02:28 am
I have just experienced the same issue today.

I am the admin of a small CiviCRM install with Drupal for my organization. I am new to CiviCRM, so I may have overlooked something. But, I have status override on some expired memberships, but they are still getting the reminders I scheduled during the grace period.

Any suggestions out there for this newbie? Thanks in advance.

zkrebs

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Re: Scheduled Reminders don't respect Membership Status Override?
March 26, 2013, 08:49:01 am
Still having this issue? Any fix? Can I apply something from here?
http://issues.civicrm.org/jira/browse/CRM-6362

JonGold

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Re: Scheduled Reminders don't respect Membership Status Override?
March 26, 2013, 09:16:41 am
zkrebs - that bug report is from before the advanced reminders functionality exised - so that code is extremely unlikely to still be relevant.
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Dave Greenberg

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Re: Scheduled Reminders don't respect Membership Status Override?
March 27, 2013, 05:56:27 pm
Issue tracker item you can follow here: http://issues.civicrm.org/jira/browse/CRM-12219
If you want to try and patch your 4.2 install you can probably get a patch from that issue once it's committed.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • Scheduled Reminders don't respect Membership Status Override?

This forum was archived on 2017-11-26.