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Author Topic: Submit Credit Card Contribution page gives error  (Read 1614 times)

crayon

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Submit Credit Card Contribution page gives error
March 13, 2008, 02:58:53 pm
I can take contributions on the CiviContribute pages I created.  But on the Contribution tab under the Contacts (Home » View Contact » Search Results), once I have searched on someone, I should be able to make a contribution when I click on Submit Credit Card Contribution.  I've tried it and the page doesn't work.
 
I get this error:

Line: 686
Char: 9
Error: 'document.getElementByld(...)' is null or not an object
Code: 0
URL: http://donations.earthsave.org/civicrm/contribute/offline?reset=1&cid=6024
 
The URL above is the page I am having a problem with.  The last four digits in the URL are the Contact ID for the person I was trying to make a charge for.


Donald Lobo

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Re: Submit Credit Card Contribution page gives error
March 13, 2008, 04:01:21 pm

i tried this with firefox and it worked fine. what browser are u using?

You might also want to enable SSL if collecting credit card numbers from users

lobo
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crayon

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Re: Submit Credit Card Contribution page gives error
March 13, 2008, 05:50:44 pm
I am using Internet Explorer.  Perhaps it's time to change to Firefox.  Yes, got the SSL certificate, just waiting for the server guy to install it.

crayon

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Re: Submit Credit Card Contribution page gives error
March 13, 2008, 06:13:12 pm
Firefox works - brilliant!  Thanks.

Manish Zope

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Re: Submit Credit Card Contribution page gives error
March 14, 2008, 06:07:59 am
This was issue with IE (issue : http://issues.civicrm.org/jira/browse/CRM-2849)
It is fixed in r13672

The changes : http://biryani.osuosl.org:8181/changelog/CiviCRM/?cs=13672

Manish

Quote from: chartglass on March 13, 2008, 02:58:53 pm
I can take contributions on the CiviContribute pages I created.  But on the Contribution tab under the Contacts (Home » View Contact » Search Results), once I have searched on someone, I should be able to make a contribution when I click on Submit Credit Card Contribution.  I've tried it and the page doesn't work.


Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Submit Credit Card Contribution page gives error

This forum was archived on 2017-11-26.