CiviCRM Community Forums (archive)

I have a contribution page for annual dues that's similar to last year's page and even though I have both a paypal and a pay later option available, the contribution page doesn't show that. When a user tries to confirm the contribution, it generates a message

Please correct the following errors in the form fields below:
Payment Method is a required field.

Of course since the field isn't there (or at least isn't visible), the user is stuck, frustrated, and generally non-contributory! This has all worked in the past, but the Drupal and CiviCRM versions are updated from last year. Current versions are Drupal 7.16 and Civi 4.2.4 (yes I know that I need to upgrade to 7.18 asap, but I've got to put out this fire first!)

Thanks for any help or suggestions!!

OK folks, once again Hershel to the rescue! Indeed I had one custom template

[...custom_stuff]/CRM/Contribute/Form/Contribution/Main.tpl

That apparently had been customized for an earlier version of CiviCRM. Herschel actually went in and changed the name so that it wouldn't be substituted and the contribution pages work fine now.

I probably need to say that the reason he could fix my error "hands on" is because Hershel Robinson is my web hosting provider at CiviHosting.com, the best darn civicrm hosting alternative on the web. As you can see, he helps a lot of other people on these forums, without any marketing or hyping his service. So I just have to say that having someone as knowledgeable and helpful as Hershel there to backstop me when I run into technical issues makes civihosting.com worth every penny.

I apologize for the blatant plug here, especially if it violates normal forum etiquette, but I've never acknowledged his help before and I thought I should do so now. And for that matter, thanks a million to Donald Lobo, too!!

What theme do you have? If it's not Garland or Bartik, can you try one of those?

If the the "Drupal Account Registration" block doesn't work, then your base Drupal site is inherently flawed somehow. I would definitely suggest you get that worked out first, i.e. get a stable D6 or D7 site, and then see if there are still problems with CiviCRM.