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Author Topic: Troubleshooting reCaptcha  (Read 481 times)

pswartz

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Troubleshooting reCaptcha
January 28, 2013, 01:32:49 pm
Hello All,
We are setting up a new event on a new installation of CiviCRM 4.2.7 and everything seems to work until I try to test and the reCaptcha continues to throw this error --
Code: [Select]
Please correct the following errors in the form fields below:
Input text must match the phrase in the image. Please review the image and re-enter matching text.

I'm 100% positive I'm typing in the right image and the number of times I've tried lead me to believe there is something else going on besides my failing eyesight ...

I've double/triple checked to make sure our keys were correct and the reCaptcha Drupal module works during Drupal account signup using the same keys.

Is there a way to troubleshoot or use something other than reCaptcha within CiviCRM?

Thanks,
Patrick

Donald Lobo

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Re: Troubleshooting reCaptcha
January 28, 2013, 02:25:36 pm

your best bet might be to add some debugging code in the recaptcha libs and see what is happening and why

packages/recaptcha/recaptchalib.php

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Troubleshooting reCaptcha

This forum was archived on 2017-11-26.