CiviCRM Community Forums (archive)

Hello -

We're struggling to get email notifications going to administrators when a donor makes a recurring payment.  Ideally, we'd like to have both the customer and the site admins get an email (the same one) with all of the details of the transaction.

When the donor makes a recurring payment, neither the donor nor site admins are getting emails.   They are, however, when making a 1 time donation.

Further, we'd like to include the recurring schedule or frequency and periods. E.g. "I want to contribute this amount every 1 month(s) for 2 installments."

We are using the IATS payment integration, and I know there's some delay in the initial charge being processed for recurring transactions... Is that preventing emails from going out?

Using CiviCRM 4.2.4, Joomla 2.5.8, and we know that email works for just about everything else in Civi.

Any help would be most appreciated!