CiviCRM Community Forums (archive)

To clarify, the issue here is when a visitors uses a standalone Profile to sign up for a mailing list and clicks on the confirmation link, he sees the error above. This site uses mail() for outgoing email and it works fine.

Regarding the third possible cause, I don't see how to set the particular email used for this profile but I tried changing the global default email account, but it didn't help.

The phrase "hosting is on another server" above refers to email service, which is hosted on a third party server, not the one hosting the website.

hmm not really sure how to do that. Can you advise or perhaps I may have to phone a friend

Ok i have the debug code but i am not sure which part you require (since there are passwords in it) so i have just blanked them out. Any help would be greatly appreciated as this issue is becoming urgent and i just keep getting thrown back and forth between the ISP and the mail host. I am going quite insane!!!!  H.E.L.P!


{$SCRIPT_NAME}   "/index.php"
{$activeComponent}   "CiviCRM"
{$buildNavigation}   null
{$config}   CRM_Core_Config Object (116)
   ->dsn = "mysql://righttolife:#####@localhost..."
   ->userFramework = "Joomla"
   ->userFrameworkURLVar = "task"
   ->userFrameworkDSN = "mysql://righttolife:######@localhost..."
   ->userSystem = CRM_Utils_System_Joomla Object (4)
      ->is_drupal = false
      ->is_joomla = false
      ->is_wordpress = false
      ->supports_form_extensions = false
   ->templateCompileDir = "/home/righttolife/www/www/media/civic..."
   ->configAndLogDir = "/home/righttolife/www/www/media/civic..."
   ->initialized = 1
   ->componentRegistry = CRM_Core_Component Object (0)
   ->inCiviCRM = false
   ->recaptchaPublicKey = "6Lfq8t0SAAAAAEI9ug805csXRFemtBk5BgzAB..."
   ->debug = "1"
   ->backtrace = "0"
   ->smartyDir = "/home/righttolife/www/www/administrat..."
   ->pluginsDir = "/home/righttolife/www/www/administrat..."
   ->templateDir = Array (1)
     0 => "/home/righttolife/www/www/administrat..."
   ->resourceBase = "/administrator/components/com_civicrm..."
   ->uploadDir = "/home/righttolife/www/www/media/civic..."
   ->imageUploadDir = "/home/righttolife/www/www/media/civic..."
   ->customFileUploadDir = "/home/righttolife/www/www/media/civic..."
   ->imageUploadURL = "http://righttolife.com.au/media/civic..."
   ->extensionsURL = "http://righttolife.com.au/extensions/"
   ->cleanURL = 0
   ->countryLimit = Array (5)
     0 => "1228"
     1 => "1013"
     2 => "1039"
     3 => "1154"
     4 => "1226"
   ->provinceLimit = Array (4)
     0 => "1228"
     1 => "1013"
     2 => "1039"
     3 => "1226"
   ->defaultContactCountry = "1013"
   ->defaultCurrency = "AUD"
   ->lcMessages = "en_US"
   ->dateformatDatetime = "%B %E%f, %Y %l:%M %P"
   ->dateformatFull = "%B %E%f, %Y"
   ->dateformatPartial = "%B %Y"
   ->dateformatYear = "%Y"
   ->dateformatTime = "%l:%M %P"
   ->timeInputFormat = 1
   ->dateInputFormat = "dd/mm/yy"
   ->fiscalYearStart = Array (2)
     M => "7"
     d => "1"
   ->moneyformat = "%c %a"
   ->moneyvalueformat = "%!i"
   ->currencySymbols = ""
   ->defaultCurrencySymbol = "$"
   ->monetaryDecimalPoint = "."
   ->monetaryThousandSeparator = ","
   ->gettextCodeset = "utf-8"
   ->gettextDomain = "civicrm"
   ->gettextResourceDir = "/home/righttolife/www/www/administrat..."
   ->userFrameworkVersion = "2.5.9"
   ->userFrameworkUsersTableName = "jos_users"
   ->userFrameworkClass = "CRM_Utils_System_Joomla"
   ->userHookClass = "CRM_Utils_Hook_Joomla"
   ->userPermissionClass = "CRM_Core_Permission_Joomla"
   ->userFrameworkBaseURL = "http://righttolife.com.au/"
   ->userFrameworkResourceURL = "http://righttolife.com.au/administrat..."
   ->userFrameworkFrontend = 1
   ->userFrameworkLogging = false
   ->maxImportFileSize = 52428800
   ->maxAttachments = "3"
   ->maxFileSize = "2"
   ->localeCustomStrings = null
   ->mapProvider = "Google"
   ->mapAPIKey = ""
   ->geoProvider = "Google"
   ->geoAPIKey = ""
   ->geocodeMethod = "CRM_Utils_Geocode_Google"
   ->mapGeoCoding = 1
   ->contactUndelete = "1"
   ->logging = "0"
   ->versionCheck = "1"
   ->enableComponents = Array (7)
     0 => "CiviContribute"
     1 => "CiviPledge"
     2 => "CiviMember"
     3 => "CiviEvent"
     4 => "CiviMail"
     5 => "CiviReport"
     6 => "CiviCampaign"
   ->enableComponentIDs = Array (7)
     0 => "2"
     1 => "6"
     2 => "3"
     3 => "1"
     4 => "4"
     5 => "8"
     6 => "9"
   ->enableSSL = false
   ->fatalErrorTemplate = "CRM/common/fatal.tpl"
   ->fatalErrorHandler = ""
   ->legacyEncoding = "Windows-1252"
   ->fieldSeparator = ","
   ->maxLocationBlocks = 2
   ->captchaFontPath = "/usr/X11R6/lib/X11/fonts/"
   ->captchaFont = "HelveticaBold.ttf"
   ->includeWildCardInName = "0"
   ->includeEmailInName = "1"
   ->includeNickNameInName = "1"
   ->smartGroupCacheTimeout = "0"
   ->defaultSearchProfileID = "1"
   ->dashboardCacheTimeout = "1440"
   ->doNotResetCache = 0
   ->includeAlphabeticalPager = "1"
   ->includeOrderByClause = "1"
   ->oldInputStyle = 1
   ->formKeyDisable = false
   ->doNotAttachPDFReceipt = "1"
   ->wkhtmltopdfPath = ""
   ->civiRelativeURL = "/administrator/?option=com_civicrm&am..."
   ->verpSeparator = "."
   ->mailerBatchLimit = "0"
   ->mailThrottleTime = "0"
   ->mailerJobSize = "0"
   ->replyTo = ""
   ->mailerJobsMax = "0"
   ->recaptchaPrivateKey = "6Lfq8t0SAAAAACzWXqK_h7jFsRn1UMSiiEXJj..."
   ->recaptchaOptions = ""
   ->customTranslateFunction = ""
   ->_qf_default = "Localization:next"
   ->_qf_Localization_next = "Save"
   ->inheritLocale = 0
   ->civiModules = Array (0)
   ->mailerPeriod = 180
   ->mailerSpoolLimit = 0
   ->customTemplateDir = "/home/righttolife/www/www/civicrm_cus..."
   ->customPHPPathDir = null
   ->extensionsDir = "/home/righttolife/www/www/extensions"
   ->customCSSURL = null
   ->sqlDir = "/home/righttolife/www/www/administrat..."
   ->importDataSourceDir = "/home/righttolife/www/www/administrat..."
   ->groupTree = false
   ->revampPages = Array (0)
   ->useIDS = true
   ->useFrameworkRelativeBase = "/"
{$defaultWysiwygEditor}   "2"
{$display_name}   "Michelle Spence"
{$email}   "michellespence2@optusnet.com.au"
{$formTpl}   "default"
{$group}   "Right to Life Australia Online News"
{$langSwitch}   Array (0)
{$mode}   "null"
{$pageTitle}   "Confirm"
{$printerFriendly}   "/index.php?option=com_civicrm&tas..."
{$session}   CRM_Core_Session Object (0)
{$success}   true
{$tplFile}   "CRM/Mailing/Page/Confirm.tpl"
{$tsLocale}   "en_US"
{$urlIsPublic}   true

<http://righttolife.com.au/index.php?option=com_civicrm&task=civicrm/mailing/confirm&reset=1&cid=32831&sid=124&h=d6f8564e5dcf5525&smartyDebug=1>

I tried using campaigns@righttolife.com.au (before these settings were implemented) but it did not work - I will try again and see.

I set up a new profile called Newsletter Sign-up - but I get the exact same results.
http://www.righttolife.com.au/index.php/newsletter-sign-up

I just tried Subscription through a different method and although the confirmation message is different - the activation link works.
http://righttolife.com.au/index.php/joomla-registration-form

Although this method works I still require the Profile method to be functioning so I can add other fields that are not provided.