CiviCRM Community Forums (archive)

Its very difficult to find out the resaon for bounce ,  when we get unknown bounce type error in CiviMail report . One workaround i did is that added the log file specific to unknown bounce type to atleast log the error. Below is the patch i added in CRM/Mailing/BAO/Job.php
if ( empty( $params['bounce_type_id'] ) ) {
     $config = CRM_Core_Config::singleton( );
      // create the directory if not there
      $dirName = $config->configAndLogDir . 'mail' . DIRECTORY_SEPARATOR. 'CiviMail-Unknown-bounce' . DIRECTORY_SEPARATOR;
       CRM_Utils_File::createDir( $dirName );
      $content = $result->getMessage();
      $fileName = 'unknown-bounce'. md5( uniqid( CRM_Utils_String::munge( $fileName ) ) ) . '.txt';
       file_put_contents( $dirName . $fileName, $content );
    }

If this the right way we can add log file or any other way we can find out the error message, when we have unknown bounce type .May be we can add this in core to get log for same, than i can create issue in jira and submit the patch.

Any suggestions are welcome !!

S

Yes sure,  i will do the same 
But any other better solution to do the same? which helps  me converting into better extension.

Thanks
S