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Author Topic: Credit Card Block showing in Test Mode but not in Live mode  (Read 810 times)

jamesmb123

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Credit Card Block showing in Test Mode but not in Live mode
February 15, 2013, 08:59:03 am
I am going to do my best to explain what is going on but essentially when creating a campaign the credit card section works on the TEST mode display but when you go to the live page display the area where is asks for the credit card is completely gone.  It won't show up in anyway.  This is holding back the launch of our site and is bringing me many sleepless nights.  I already posted my version number of wordpress and CIVICRM in the registration but just in case I will do it again. (note I did not have this problem on my joomla install of CIVICRM)

CIVICRM is running on BLUEHOST with PHP version 5.4 (single ini version) Wordpress version 3.5.1
CIVI CRM VERSION 4.2.7

If I posted this improperly this is my first post here so please let me know how I can assist you in assisting me.  :D

Your help is appreciated in advance.

Thank you

James

Donald Lobo

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Re: Credit Card Block showing in Test Mode but not in Live mode
February 15, 2013, 09:45:19 am

a few forum posts on this:

http://forum.civicrm.org/index.php?topic=27403.0
http://forum.civicrm.org/index.php?topic=27012.0
http://forum.civicrm.org/index.php?topic=27174.0

lobo
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jamesmb123

  • I’m new here
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    • Gracious Living Church
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Re: Credit Card Block showing in Test Mode but not in Live mode
February 15, 2013, 12:21:12 pm
Thank you so much I am looking into this issue and going to look at the tpl file. I have the latest version this problem should not be there? ":(

jamesmb123

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Re: Credit Card Block showing in Test Mode but not in Live mode
February 15, 2013, 12:31:47 pm
So far the block does not show in Chrome, Mozilla and I am testing IE now to see if thee is a JAVA error anywhere like one of the post speaks of.  This issue is frustrating.   ;D I will put on a happy face.

Donald Lobo

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Re: Credit Card Block showing in Test Mode but not in Live mode
February 15, 2013, 04:49:37 pm

another option might be to compare the html from the test page vs the real page and see why it works in test but not in real

the html should be very similar for both

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Credit Card Block showing in Test Mode but not in Live mode

This forum was archived on 2017-11-26.