CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • On CivicCRM, I can send emails but when people respond back the email doesn't co
Pages: [1]

Author Topic: On CivicCRM, I can send emails but when people respond back the email doesn't co  (Read 675 times)

mareligne

  • I post occasionally
  • **
  • Posts: 31
  • Karma: 0
  • Start with the end in mind.
  • CiviCRM version: 3.3.3
  • CMS version: Joomla 1.5.22
On CivicCRM, I can send emails but when people respond back the email doesn't co
February 21, 2013, 08:53:08 pm

::)Instead, it comes to my Apple mail. How can we fix this problem?
Thanks for your help.
Senait (CivicCRM enthusiast)

xavier

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4453
  • Karma: 161
    • Tech To The People
  • CiviCRM version: yes probably
  • CMS version: drupal
Re: On CivicCRM, I can send emails but when people respond back the email doesn't co
February 22, 2013, 01:02:15 am
Hi,

It's the normal behaviour to go back to the sender you put when you send the email.

There is an option to track replies on civimail, that might be something you want to explore see if it does what you want
-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result

mareligne

  • I post occasionally
  • **
  • Posts: 31
  • Karma: 0
  • Start with the end in mind.
  • CiviCRM version: 3.3.3
  • CMS version: Joomla 1.5.22
Re: On CivicCRM, I can send emails but when people respond back the email doesn't co
February 23, 2013, 09:15:56 pm
We usually use email system often to correspond with our clients, this time of the year we want to engage more with our constituents and want to make a continouse communication within civicrm sending them within and accepting there replies as an activity so we have seemingly flow of communication as we do like in major mail providers, to do so we can make a one way communication and comes back with the response from the mailbox.Is any way we can bridge the gap using applicable technique? We really need a solution for this so we can out with civicrm along emails.

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: On CivicCRM, I can send emails but when people respond back the email doesn't co
February 24, 2013, 07:31:23 am

http://wiki.civicrm.org/confluence/display/CRMDOC42/Autofiling+email+activities+via+EmailProcessor
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

kharding

  • I post occasionally
  • **
  • Posts: 75
  • Karma: 4
  • CiviCRM version: 4.2.7
  • CMS version: Drupal 7
  • MySQL version: Recent
  • PHP version: 5.3.16
Re: On CivicCRM, I can send emails but when people respond back the email doesn't co
February 24, 2013, 08:21:15 am
@Lobo - that documentation needs some updates (refers to EmailProcessor.php, which hasn't existed for a few versions), and the documentation is read-only.  I've made changes to the 4.3 version which would also apply to 4.2; is there any way to backwardly apply the changes?

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: On CivicCRM, I can send emails but when people respond back the email doesn't co
February 24, 2013, 01:15:31 pm

hey kharding

done, can u double check and verify

thanx

lobo

A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

kharding

  • I post occasionally
  • **
  • Posts: 75
  • Karma: 4
  • CiviCRM version: 4.2.7
  • CMS version: Drupal 7
  • MySQL version: Recent
  • PHP version: 5.3.16
Re: On CivicCRM, I can send emails but when people respond back the email doesn't co
February 24, 2013, 02:24:55 pm
Grand. Thanks!
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • On CivicCRM, I can send emails but when people respond back the email doesn't co

This forum was archived on 2017-11-26.