CiviCRM Community Forums (archive)

Guten Tag,

I appreciate some help/support for the following issue:

1) I copied a live site01 in an existing Drupal 7 multi-site installation [DRUPAL_ROOT]/sites/site01 to [DRUPAL_ROOT]/sites/site02, (site02 is a dev site now) and copied the mysql 01 into mysql 02 so site01 & site02 had the same content but 2 different Drupal mysql, changing theme and content in site02 and enabling civiCRM Multisite Feature in site01 so now 2 Drupal Sites share one CiviCRM mysql. I followed the steps to achieve this from this resource: http://wiki.civicrm.org/confluence/display/CRMDOC42/Multi+Site+Installation
Everything worked.

Now the Dev. site02 has to change the Domainname to become a live URL in Drupal Multisite Installation, so I tried to change the Directory name from site02 to let's say site02-live.de, I adjusted the civicrm.settings.php (settings like CIVICRM_TEMPLATE_COMPILEDIR, CIVICRM_UF_BASEURL as per new site) and immediately got the White Screen of Death (WSOD). I copied the original site02 Dev directory into site02-live.de, but again this URL returned the WSOD.

Without CiviCRM enabled the Domain shows up normal, as soon as I enable CiviCRM I get the WSOD.  This is the most recent excerpt of my error log after enabling CiviCRM on site02-live.de:

[27-Feb-2013 10:55:04 UTC] PHP Fatal error:  Allowed memory size of 262144 bytes exhausted (tried to allocate 19456 bytes) in /kunden/348892_51143/webseiten/sites/all/modules/civicrm/CRM/Core/Config.php on line 202
[27-Feb-2013 10:55:05 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 10:55:15 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 10:55:18 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 10:55:43 UTC] PHP Fatal error:  Allowed memory size of 262144 bytes exhausted (tried to allocate 19456 bytes) in /kunden/348892_51143/webseiten/sites/all/modules/civicrm/packages/PEAR.php on line 51
[27-Feb-2013 10:55:44 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 10:58:39 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 10:58:45 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 10:58:50 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 10:58:52 UTC] PHP Fatal error:  Allowed memory size of 262144 bytes exhausted (tried to allocate 4864 bytes) in /kunden/348892_51143/webseiten/sites/all/modules/civicrm/CRM/Utils/System.php on line 81
[27-Feb-2013 10:58:52 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 10:59:04 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 10:59:06 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 10:59:09 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 10:59:13 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 10:59:19 UTC] PHP Fatal error:  Allowed memory size of 262144 bytes exhausted (tried to allocate 19456 bytes) in /kunden/348892_51143/webseiten/sites/all/modules/civicrm/packages/PEAR.php on line 51
[27-Feb-2013 10:59:52 UTC] PHP Fatal error:  Allowed memory size of 262144 bytes exhausted (tried to allocate 19456 bytes) in /kunden/348892_51143/webseiten/sites/all/modules/civicrm/packages/PEAR.php on line 356
[27-Feb-2013 10:59:52 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 11:00:12 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 11:00:14 UTC] PHP Fatal error:  Allowed memory size of 262144 bytes exhausted (tried to allocate 4864 bytes) in /kunden/348892_51143/webseiten/sites/all/modules/civicrm/CRM/Core/Config/Variables.php on line 456
[27-Feb-2013 11:00:14 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 11:00:17 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 11:00:17 UTC] PHP Fatal error:  Allowed memory size of 262144 bytes exhausted (tried to allocate 4864 bytes) in /kunden/348892_51143/webseiten/sites/all/modules/civicrm/packages/Log.php on line 361
[27-Feb-2013 11:00:17 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 11:00:24 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 11:00:24 UTC] PHP Fatal error:  Allowed memory size of 262144 bytes exhausted (tried to allocate 19456 bytes) in /kunden/348892_51143/webseiten/sites/all/modules/civicrm/packages/PEAR.php on line 356
[27-Feb-2013 11:00:24 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 11:00:38 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 11:00:49 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 11:00:56 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 11:00:56 UTC] PHP Fatal error:  Allowed memory size of 262144 bytes exhausted (tried to allocate 19456 bytes) in /kunden/348892_51143/webseiten/sites/all/modules/civicrm/packages/PEAR.php on line 51
[27-Feb-2013 11:00:56 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 11:01:06 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0

I hope this info is enough to understand the issues that occured.

Vielen Dank!

Gerhard

 

Thx Hershel,

I executed your two proposals but I still get the WSOD on the "live" site.

current error-log after the 2 steps above:
[27-Feb-2013 14:56:18 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 14:56:18 UTC] PHP Fatal error:  Allowed memory size of 262144 bytes exhausted (tried to allocate 4864 bytes) in /kunden/348892_51143/webseiten/sites/all/modules/civicrm/packages/Log.php on line 378
[27-Feb-2013 14:56:19 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 14:56:22 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 14:56:22 UTC] PHP Fatal error:  Allowed memory size of 262144 bytes exhausted (tried to allocate 4864 bytes) in /kunden/348892_51143/webseiten/sites/all/modules/civicrm/packages/Log.php on line 361
[27-Feb-2013 14:56:23 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 14:56:24 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 14:56:25 UTC] PHP Fatal error:  Allowed memory size of 262144 bytes exhausted (tried to allocate 4864 bytes) in /kunden/348892_51143/webseiten/sites/all/modules/civicrm/packages/Log.php on line 361
[27-Feb-2013 14:56:25 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 14:56:41 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[27-Feb-2013 14:56:41 UTC] PHP Fatal error:  Allowed memory size of 262144 bytes exhausted (tried to allocate 19456 bytes) in /kunden/348892_51143/webseiten/sites/all/modules/civicrm/packages/Log.php on line 502


I am still curious why this only happens on the new "live" site and not with the first copy (site02) where I have made pretty much the same steps. I will have 2 more sites to develop in Drupal that will also use the same civicrm db as with the Domains I am currently struggling here, so I guess I will come across a similar situation later on anyway.

Maybe bootstrap (Drupal?) doesn't load the template correct when civicrm is enabled (I've tried civicrm w/o civicrm theme module but w/o any improvement).


Thx -G

Dear Lobo,

no, they are all in the same Drupal 7 Multisite installation (no wordpress, no Joomla!).

sites/site01
sites/site02

both running with civicrm enabled

clone of site02

sites/site02-live.de

--> WSOD

the only thing I added before cloning site02 was the multisite IDs for sites/sites01:

define( 'CIVICRM_DOMAIN_ID'      , 1 );
define( 'CIVICRM_DOMAIN_GROUP_ID', 33 );
define( 'CIVICRM_DOMAIN_ORG_ID'  , 12885 );

define( 'CIVICRM_EVENT_PRICE_SET_DOMAIN_ID', 0 );

for site02:

define( 'CIVICRM_DOMAIN_ID'      , 2 );
define( 'CIVICRM_DOMAIN_GROUP_ID', 32 );
define( 'CIVICRM_DOMAIN_ORG_ID'  , 3174 );

define( 'CIVICRM_EVENT_PRICE_SET_DOMAIN_ID', 0 );

and this is also reflected in the civicrm_domain table.



:-)

Danke - Gerhard






civicrm.setting.php

Thx for the reply, I really appreciate your time and efforts to help me out of this confusing situation.

Back to your suggestions:
actually I changed all the infos that are normally needs to be changed (I did that quite regular before when updating civicrm to newer versions first on a dev. server before switching databases to live environments):

A) working civicrm.settings.php (2013.more-democracy-in-europe.org)

define( 'CIVICRM_UF_DSN'           , 'mysql://db348892_13:pwd@mysql5.more-democracy-in-europe.org/db348892_13?new_link=true' );
define( 'CIVICRM_DSN'          , 'mysql://db348892_12:pwd@mysql5.dem-int.de1.biz/db348892_12?new_link=true' );

$civicrm_root = '[PATH]/sites/all/modules/civicrm';
define( 'CIVICRM_TEMPLATE_COMPILEDIR', '[PATH]/sites/2013.more-democracy-in-europe.org/files/civicrm/templates_c/' );
define( 'Directory Preferences.customFileUploadDir', '[PATH]/sites/2013.more-democracy-in-europe.org/files/civicrm/upload' );
define( 'Directory Preferences.imageUploadDir', ' [PATH]/sites/2013.more-democracy-in-europe.org/files/civicrm/persist/contribute' );

define( 'CIVICRM_UF_BASEURL'      , 'http://2013.more-democracy-in-europe.org/' );

// define( 'CIVICRM_MULTISITE'           , null );
// define( 'CIVICRM_UNIQ_EMAIL_PER_SITE' , null );
define( 'CIVICRM_DOMAIN_ID'      , 2 );
define( 'CIVICRM_DOMAIN_GROUP_ID', 32 );
define( 'CIVICRM_DOMAIN_ORG_ID'  , 3174 );

define( 'CIVICRM_EVENT_PRICE_SET_DOMAIN_ID', 0 );

[PATH] = root to drupal core (replaced it for "psycho reasons" ;-)


B) WSOD: civicrm.settings.php (dev.demokratie2013.at)
(I have a sites.php directive for dev.demokratie2013.at to use the directory sites/demokratie2013.at (for live and communication reasons I needed a 301 redirect for demokratie2013.at to the running site 2013.more-democracy-in-europe.org)

define( 'CIVICRM_UF_DSN'           , 'mysql://db348892_14:pwd@mysql5.more-democracy-in-europe.org/db348892_14?new_link=true' );
define( 'CIVICRM_DSN'          , 'mysql://db348892_12:pwd@mysql5.more-democracy-in-europe.org/db348892_12?new_link=true' );

$civicrm_root = '[PATH] /sites/all/modules/civicrm';
define( 'CIVICRM_TEMPLATE_COMPILEDIR', '[PATH]/sites/demokratie2013.at/files/civicrm/templates_c/' );
define( 'Directory Preferences.customFileUploadDir', '[PATH]/sites/demokratie2013.at/files/civicrm/upload' );
define( 'Directory Preferences.imageUploadDir', '[PATH]/sites/demokratie2013.at/files/civicrm/persist/contribute' );

define( 'CIVICRM_UF_BASEURL'      , 'http://www.demokratie2013.at/' );


// define( 'CIVICRM_MULTISITE'           , null );
// define( 'CIVICRM_UNIQ_EMAIL_PER_SITE' , null );
define( 'CIVICRM_DOMAIN_ID'      , null );
define( 'CIVICRM_DOMAIN_GROUP_ID', null );
define( 'CIVICRM_DOMAIN_ORG_ID'  , null );

define( 'CIVICRM_EVENT_PRICE_SET_DOMAIN_ID', 0 );


[PATH] = root to drupal core (replaced it for "psycho reasons" ;-)

actually I tried it also with the domain demokratie2013.at without the redirect and with the same multi site settings as for 2013.more-dem... -  but WSOD still appeared (before I disabled civi in 2013.more-democracy-in-europe.org so not to get confused with the multi site settings)

I copied the 2013.more-democracy-in-europe.org as a clone of more-democracy-in-europe.org (with CIVICRM_MULTISITE ID = 1) (= first site with civi on this server), so this is a subdomain whereas the WSOD site demokratie2013.at is a new domain but I doubt that this makes any difference because Drupal serves all sites but demokratie2013.at only when civicrm is disabled.

Does that gives you any hint for the low memory problem tah causes thee fatal errors ever since?

Danke!

Beste Gruesse -Gerhard

I defined multisite settings before but with no improvement (disabled it for the running domain before).

Memory limit in PHP.ini is set to 512 MB on this dedicated server for demokratie2013.at (!)

:-(

this is what our German sys admin support of our ISP said (with google translate):

It comes to the following error:
PHP Fatal error: Allowed memory size of 262144 bytes exhausted (tried
To allocate 19456 bytes) in sites/all/modules/civicrm/packages/Mail.php On line 207

We could not, unfortunately, in this case to find out at what point your
Drupal limits the memory to 256 KB. In the PHP.INI Domain, this is correct, it must therefore be a setting in one of the scripts. To allow you to check this, we put you
an info.php on the web space:  http://demokratie2013.at/info.php

The php info file says the memory_limit is 512M

Drupal runs but not civi :-(

Ratlos!

Thx -G

Thx again! 

unfortunately

grep -r 256 *.* > ../grep256.txt

returned an empty file (0KB) "grep256.txt"

is 256 the number of memory allocated we tried to look at?

Thx -G

Thx again! 

unfortunately

grep -r 256 * | grep memory grep -r 256 * | grep memory

results in (as far as I can see) nothing, no output in the command line window and no file have been written on the yserver

Sorry, or did I miss something? I suppose the output should have appeared in the command line, correct?
Ihave tried grep --help

but I can't see anything that describes what you are helping me to look at (grep memory).

BR -G