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Author Topic: Manual (back end) regsitration error  (Read 1176 times)

mixxmedia

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Manual (back end) regsitration error
March 19, 2008, 09:50:17 am
Couldn't find this in the forum, so apologies if it's already been covered.

HAving and odd problem which I hope can be solved ASAP.

We are manually registering attendees to a conference via the Event profile we set up. All seems to be in order when proceeding to the confirmation page. We even get a copy of the 'confirmation email' sent to the attendee. However, when we are finished registering, let's say 7 people, only the last person shows up as having been registered!? We get 7 event registrations all in the same name!?

We then check for contact records and get the same thing. Only the last person registered using the Event profile is captured.

Weird!?

Any ideas, help would be greatly appreciated.

civicrm v1.8, joomla 1.0.12

mxm

Donald Lobo

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Re: Manual (back end) regsitration error
March 19, 2008, 03:48:25 pm

I assume u r registering these users as a logged in user / admin. We actually update the same contact record and assume its the same person registering. In recent version (2.0 for sure), we do not allow a person to register again if they have already registered

your best bet is to ensure you do the below as an anonymous user and clear your cookies for every new registration (just to be sure)

lobo
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mixxmedia

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Re: Manual (back end) regsitration error
March 20, 2008, 01:14:47 pm
OK, just to get it straight:

If I am registering people in an Event profile in the back end as an admin, it will assume I am repeatedly registering the same person?

Why would it do this? All the info is different?

How would I register these people in the Event admin as an anonymous user? Don't I have to be an admin to access this in the first place?

Thanks

mxm

Dave Greenberg

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Re: Manual (back end) regsitration error
March 24, 2008, 09:58:19 am
Please see if you can replicate this problem on the public 2.0 demo site - and if so, post an issue tracker issue w/ exact steps and URL's to recreate.
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Manual (back end) regsitration error

This forum was archived on 2017-11-26.