CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • recording a payment against a pledge
Pages: [1]

Author Topic: recording a payment against a pledge  (Read 536 times)

anothername

  • I post occasionally
  • **
  • Posts: 64
  • Karma: 3
  • CiviCRM version: CiviCRM 4.2.6
  • CMS version: Drupal 7.19
  • MySQL version: 5.1.66-0+squeeze1-log
  • PHP version: 5.3.3-7+squeeze14
recording a payment against a pledge
March 19, 2013, 08:25:02 am
It is not clear to me how to record a payment against a pledge (other than the person making the pledge click on a link in reminder?).

In the documentation from the Civi book show a "Record Payment" link within Civi: http://book.civicrm.org/user/current/pledges/everyday-tasks/

In my version of Civi 4.2.6m, and for the demo site, that link does not appear. See attached image.
« Last Edit: March 19, 2013, 08:27:07 am by ians »

SarahG (FountainTribe)

  • Ask me questions
  • ****
  • Posts: 782
  • Karma: 29
  • CiviCRM version: 4.4.7
  • CMS version: Drupal 6, Drupal 7
  • MySQL version: 5.5
  • PHP version: 5.3
Re: recording a payment against a pledge
March 19, 2013, 07:18:03 pm
Did you already click the black triangle symbol on the left side of the pledge? If you click that black triangle, the pledge should expand down to show all the pledge installments, each of which will have links to make a payment.
Did I help you? Please donate to the Civi-Make-It-Happen campaign  CiviCRM for mobile devices! 

anothername

  • I post occasionally
  • **
  • Posts: 64
  • Karma: 3
  • CiviCRM version: CiviCRM 4.2.6
  • CMS version: Drupal 7.19
  • MySQL version: 5.1.66-0+squeeze1-log
  • PHP version: 5.3.3-7+squeeze14
Re: recording a payment against a pledge
March 20, 2013, 07:41:06 am
Woops.  ::) I clicked the black triangle to the left... didn't even notice the one on the right.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • recording a payment against a pledge

This forum was archived on 2017-11-26.