CiviCRM Community Forums (archive)

When I send an email to an invalid account using the "Actions" button, the notification goes to the appropriate return path account (return@example.org).  But, when using the same contact through CiviMail, the notification doesn't happen. 

Also, the Bounce processor ignores the "Actions" emails.  I've tried several configuration options on the Mail Account for Bounce Processing. 

I don't know what to look for any more.

The "Reply-To" header for each is identical.  But, the "Return-Path" is different.  It's the catch-all address when using the "Actions" button.  But it's an unusual address from CiviMail.  How can I get CiviMail to set the Return Path correctly like the Actions button?

Actions result:
Delivered-To: loganbear2327@gmail.com
Received: by 10.112.74.6 with SMTP id p6csp82876lbv;
        Thu, 21 Mar 2013 16:23:14 -0700 (PDT)
X-Received: by 10.60.25.65 with SMTP id a1mr8231053oeg.40.1363908193369;
        Thu, 21 Mar 2013 16:23:13 -0700 (PDT)
Return-Path: <return@dignityusa.org>
Received: from dusa.accountservergroup.com (50.22.47.61-static.reverse.softlayer.com. [50.22.47.61])
        by mx.google.com with ESMTPS id jt2si7002121obb.188.2013.03.21.16.23.12
        (version=TLSv1 cipher=RC4-SHA bits=128/128);
        Thu, 21 Mar 2013 16:23:13 -0700 (PDT)
Received-SPF: neutral (google.com: 50.22.47.61 is neither permitted nor denied by best guess record for domain of return@dignityusa.org) client-ip=50.22.47.61;
Authentication-Results: mx.google.com;
       spf=neutral (google.com: 50.22.47.61 is neither permitted nor denied by best guess record for domain of return@dignityusa.org) smtp.mail=return@dignityusa.org
Received: from dignityu by dusa.accountservergroup.com with local (Exim 4.80)
   (envelope-from <return@dignityusa.org>)
   id 1UIop9-000As1-3L
   for loganbear2327@gmail.com; Thu, 21 Mar 2013 18:23:07 -0500
To: loganbear2327@gmail.com
Subject: Riverboat cruise tickets available
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: 8bit
From: "Mr. Logan Bear" <webminister@dignityusa.org>
Cc:
Content-Disposition: inline
Reply-To: "Mr. Logan Bear" <webminister@dignityusa.org>
Date: Thu, 21 Mar 2013 19:23:07 -0400
Message-ID: <civicrm_514b965b0c9bd7.40627285@dignityusa.org>


CiviMail result:
Delivered-To: loganbear2327@gmail.com
Received: by 10.112.74.6 with SMTP id p6csp82777lbv;
        Thu, 21 Mar 2013 16:20:16 -0700 (PDT)
X-Received: by 10.60.25.65 with SMTP id a1mr8223934oeg.40.1363908014582;
        Thu, 21 Mar 2013 16:20:14 -0700 (PDT)
Return-Path: <b.104.1625.cea6bf7ba3e4f418@dignityusa.org>
Received: from dusa.accountservergroup.com (50.22.47.61-static.reverse.softlayer.com. [50.22.47.61])
        by mx.google.com with ESMTPS id ac8si7000384obc.175.2013.03.21.16.20.13
        (version=TLSv1 cipher=RC4-SHA bits=128/128);
        Thu, 21 Mar 2013 16:20:14 -0700 (PDT)
Received-SPF: neutral (google.com: 50.22.47.61 is neither permitted nor denied by best guess record for domain of b.104.1625.cea6bf7ba3e4f418@dignityusa.org) client-ip=50.22.47.61;
Authentication-Results: mx.google.com;
       spf=neutral (google.com: 50.22.47.61 is neither permitted nor denied by best guess record for domain of b.104.1625.cea6bf7ba3e4f418@dignityusa.org) smtp.mail=b.104.1625.cea6bf7ba3e4f418@dignityusa.org
Received: from dignityu by dusa.accountservergroup.com with local (Exim 4.80)
   (envelope-from <b.104.1625.cea6bf7ba3e4f418@dignityusa.org>)
   id 1UIomL-000ApR-Kd
   for loganbear2327@gmail.com; Thu, 21 Mar 2013 18:20:13 -0500
To: "August Bear Jr." <loganbear2327@gmail.com>
Subject: Riverboat cruise tickets available
MIME-Version: 1.0
Content-Type: multipart/alternative;
 boundary="=_63459a5079587eb0b8630aac82ddabb0"
Reply-To: "DignityUSA" <info@dignityusa.org>
From: "DignityUSA" <info@dignityusa.org>
List-Unsubscribe: <mailto:u.104.1625.cea6bf7ba3e4f418@dignityusa.org>
Message-ID: <m.104.1625.cea6bf7ba3e4f418@dignityusa.org>
Precedence: bulk
X-CiviMail-Bounce: b.104.1625.cea6bf7ba3e4f418@dignityusa.org
Date: Thu, 21 Mar 2013 19:20:13 -0400