CiviCRM Community Forums (archive)

One of these issues is multisite and the other confirmed on demo (vanilla) site; I'm reporting both here in case they may be related.

1. I'm getting duplicate Civi Admin Menu items on one subsite out of about a dozen - rebuilding the menu, deleting template_c, clearing caches, rebuilding the menu - nothing works to remove the duplicates. For all the other sites on the network, the menu is fine - so this is really weird. (This is on 3.4.7.)

2. There's a problem with the UI for Administer > Customize Data and Screens > Navigation Menu  - /civicrm/admin/menu?reset=1 - you can't edit the links. I've confirmed this on the demo site on both Safari 5 and Firefox 3.6. (I'm on a Mac PowerPC, so these are the most recent browser versions that will work on my platform.)

Let me know if I should open a separate issue for #2, which is independent of multisite.

And ideas greatly appreciated... thanks!

Thank you, Eileen - that's a big help.

The cause of the problem may have been my initially forgetting to complete the multisite settings at /civicrm/admin/setting/preferences/multisite?reset=1 - oops. (Or perhaps not - see below.)

To try to fix it, I used phpMyAdmin, searching by domain ID and label and, indeed, found duplicate table entries for the top-line menu items. I then deleted the second of each, and the menu is now as it should be.

However...

The multisite settings for this domain now don't "stick" - I check Enable Multisite Configuration and set the parent group, etc. and apparently save successfully, but the settings aren't retained. Everything else seems to behave properly, AFAICT.

I'm assuming I probably deleted the wrong duplicate, but any insight would be appreciated. Mitigating factor is that out of all the domains on the system, I expect this one will be least likely to use Civi, but I'd still like to get it straight.

Thanks, Eileen, as always!

Oh yes, it definitely knows what domain it's on - things wouldn't work otherwise. Everything else seems to be fine, so far anyway. Hmmmm....

You are a genius. (But you knew that!)

There were duplicate settings for the domain - one valid, one unset. I deleted the null versions and everything now looks as right as rain.

Note to self: Don't forget to set the Multi Site settings right away!

Thanks, Eileen - you're the best... woo hoo!

Yes - I'm still on 4.2. I believe I remember seeing some issues with multisite on 4.3, so I haven't made the jump yet.

I only recently discovered Extensions when I saw it on the admin menu - for some reason, it only appeared to me as an option recently. After setting the extensions directory for all domains, I activated Multisite 1.0 as I was doing "fit and finish" on user workflow last week - I think the only thing it will do is segregate Contacts per domain - is that right?

Thanks for all the work you've been doing here - marvelous...