CiviCRM Community Forums (archive)

Hello,

I recently had a post up about something similar to this issue, but have since had many changes in my work that have prevented me from getting back into this topic. I apologize for the delay.

Here is the problem: Using Joomla 2.5.9 and CiviCRM 4.2.9, we are unable to send bulk or test emails using the CiviMail component. Everything works fine until we hit the send or send test button. I thought it was a domain issue before, but we can send to neither @nd.edu or @gmail.com accounts from our default email address which is @nd.edu.

However, we CAN send emails from the outbound email test in Administer -> System Settings -> Outbound Email using mail(). We can also send individual contact emails and emails to groups of individual by going to an individual contact and using the action "send an email" or searching for a group of contacts and sending to a list smaller than 50.

I have turned on define('CIVICRM_MAIL_LOG',1) and was able to see all the emails generated in the mail log both the individual contact emails and the civimail component emails, but when I turn it off, emails from the civimail component don't work.

Unfortunately, despite my best efforts, I don't know how to get any more log information. Nothing is generated in the default logs when sending any emails.

Here is the header of the civimail email when the mail_log was turned on (don't know if it's helpful)

To: "user" <user@gmail.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
 boundary="=_3392e57ff88090adfcaf09241a47042b"
Reply-To: "CiviCRM Test Mailer" <user@nd.edu>
Return-Path: b.109.132.0c975c6fa5f823f0@
From: "CiviCRM Test Mailer" <user@nd.edu>
Subject: Test Mailing: Test Census 1
List-Unsubscribe: <mailto:u.109.132.0c975c6fa5f823f0@>
To: "user" <user@gmail.com>
Precedence: bulk
X-CiviMail-Bounce: b.109.132.0c975c6fa5f823f0@

--=_3392e57ff88090adfcaf09241a47042b
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=utf-8
Any thoughts and guidance you can provide would be much appreciated.

We're looking into that. Thanks!