CiviCRM Community Forums (archive)

Please check to make sure your hosting provider is not blocking port 20095

You can check if that's the case by using command line shell on your server and entering the following command:

telnet civismtp.uas.coop 20095

If you see a message like "Connected to civismtp.uas.coop." then the port is not being blocked. Otherwise you have to consult with your hosting provider about how you can make outgoing requests to port 20095.

If the port is not being blocked and you are still having issues please emails us at support@civismtp.com and let us know what your account name is and we'll check it out further.

Thanks,

-Leyla/CiviSMTP Support