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  • CiviCRM Community Forums (archive) »
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Author Topic: from email empty  (Read 685 times)

-kf-

  • I’m new here
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  • Posts: 3
  • Karma: 0
  • CiviCRM version: 4.1.3
  • CMS version: D7
  • MySQL version: 5.5
  • PHP version: 5.3
from email empty
May 02, 2013, 01:30:10 pm
Hi,

we use civismtp and after the upgrade to 4.3 on Drupal 6, our outbound mailings that are not test mailings (step 4) are being sent with an empty from field : "<>" --

anyone else have this issue?

Thanks,

-k

alleyla

  • I post occasionally
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  • Posts: 98
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  • CiviCRM version: 4.0.4
  • CMS version: Drupal 7
  • MySQL version: 5
  • PHP version: 5.2
Re: from email empty
May 03, 2013, 08:50:56 am
Hello,

We are looking into this. Will keep you posted on what we find.

Thanks,

-Leyla/CiviSMTP Support

alleyla

  • I post occasionally
  • **
  • Posts: 98
  • Karma: 1
  • CiviCRM version: 4.0.4
  • CMS version: Drupal 7
  • MySQL version: 5
  • PHP version: 5.2
Re: from email empty
May 05, 2013, 05:42:40 pm
We did tests on our test system running drupal 6.28 and civicrm 4.3.0 and all works as expected, from address gets set properly when mailings are sent.

I would recommend rechecking all configuration such as
Administer -> From Email Address Options
Administer -> Organization Address and Contact Info

Also unrelated to the issue but also important if you upgraded CiviCRM: please retype the smtp authentication password under Administer -> System Settings -> Outbound Email - sometimes it gets reset during an upgrade.

Regards,

-Leyla/CiviSMTP Support
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail »
  • Using CiviSMTP (Moderator: shane) »
  • from email empty

This forum was archived on 2017-11-26.