CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
Pages: [1]

Author Topic: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.  (Read 2127 times)

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
May 07, 2013, 08:59:51 am
I tried clearing the cache using 3 different methods but each time I get the same message from the upgrader:

Code: [Select]
Upgrade CiviCRM to Version 4.3.2
Sorry but we are not able to provide this at the moment.
Please reset the Drupal cache (Administer => Site Configuration => Performance => Clear cached data))

Return to home page.

with backtrace:

Code: [Select]
#0 /home/mysite.com/www/www/sites/all/modules/civicrm/CRM/Core/Error.php(308): CRM_Core_Error::backtrace()
#1 /home/mysite.com/www/www/sites/all/modules/civicrm/CRM/Upgrade/Incremental/php/FourThree.php(73): CRM_Core_Error::fatal("Please reset the Drupal cache (Administer => Site Configuration => Performanc...")
#2 /home/mysite.com/www/www/sites/all/modules/civicrm/CRM/Upgrade/Form.php(656): CRM_Upgrade_Incremental_php_FourThree->setPreUpgradeMessage(NULL, "4.3.beta4", "4.2.8")
#3 /home/mysite.com/www/www/sites/all/modules/civicrm/CRM/Upgrade/Page/Upgrade.php(108): CRM_Upgrade_Form->setPreUpgradeMessage(NULL, "4.2.8", "4.3.2")
#4 /home/mysite.com/www/www/sites/all/modules/civicrm/CRM/Upgrade/Page/Upgrade.php(67): CRM_Upgrade_Page_Upgrade->runIntro()
#5 /home/mysite.com/www/www/sites/all/modules/civicrm/CRM/Core/Invoke.php(292): CRM_Upgrade_Page_Upgrade->run((Array:2), NULL)
#6 /home/mysite.com/www/www/sites/all/modules/civicrm/CRM/Core/Invoke.php(70): CRM_Core_Invoke::runItem((Array:13))
#7 /home/mysite.com/www/www/sites/all/modules/civicrm/CRM/Core/Invoke.php(52): CRM_Core_Invoke::_invoke((Array:2))
#8 /home/mysite.com/www/www/sites/all/modules/civicrm/drupal/civicrm.module(436): CRM_Core_Invoke::invoke((Array:2))
#9 [internal function](): civicrm_invoke("upgrade")
#10 /home/mysite.com/www/www/includes/menu.inc(350): call_user_func_array("civicrm_invoke", (Array:1))
#11 /home/mysite.com/www/www/index.php(17): menu_execute_active_handler()
#12 {main}
Any suggestions where to start debugging?

 
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Coleman Watts

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 2346
  • Karma: 183
  • CiviCRM version: The Bleeding Edge
  • CMS version: Various
Re: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
May 07, 2013, 09:45:22 am
This msg only applies to D6. Can you verify that your uf version is set to 'Drupal' and not 'Drupal6'
Try asking your question on the new CiviCRM help site.

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
May 07, 2013, 11:51:45 am
How embarrassing. Let this be a lesson to me, young man--always check the CMS version first!

I failed to notice that this is a D6 site in reality.

With the right code, it works very nicely. :)

Thank you.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Coleman Watts

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 2346
  • Karma: 183
  • CiviCRM version: The Bleeding Edge
  • CMS version: Various
Re: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
May 07, 2013, 01:55:50 pm
Glad to help :)
Try asking your question on the new CiviCRM help site.

Upperholme

  • Administrator
  • Ask me questions
  • *****
  • Posts: 568
  • Karma: 8
    • MC3
  • CiviCRM version: 4.x
  • CMS version: Drupal 6.x/7.x, Wordpress, Joomla
Re: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
May 28, 2013, 11:38:49 am
So, I'm trying to upgrade a D6 site to 4.3.3. and I'm getting this message.
Try to clear the cache and then I get a DB Error: No such table.

Is this a known issue with D6 sites? What's the solution? I've not spotted anything on the wiki page.
Graham Mitchell
http://mc3.coop

Coleman Watts

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 2346
  • Karma: 183
  • CiviCRM version: The Bleeding Edge
  • CMS version: Various
Re: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
May 28, 2013, 02:10:32 pm
No there are no known incompatibilities with D6 and Civi4.3. However there are many things that could cause such an error, like an outdated custom module on your site. Without more specifics (like, what table is unknown) it's impossible to debug.
Try asking your question on the new CiviCRM help site.

davej

  • Ask me questions
  • ****
  • Posts: 404
  • Karma: 21
Re: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
June 24, 2013, 08:56:51 am
We had this problem upgrading a D6 site from 3.4.7 to 4.3.4 and got around it by changing theme: originally a Zen sub-theme, changing to Garland got past the "cache" problem.

HTH,

Dave J

Barnacle

  • I post occasionally
  • **
  • Posts: 62
  • Karma: 2
    • White Fuse Media
  • CiviCRM version: 4.4
  • CMS version: Drupal 7
  • MySQL version: 5.x
  • PHP version: 5.3
Re: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
August 07, 2013, 01:37:32 am
Hi,

I tried changing the theme to Garland but it didn't make any difference. I still got a refusal to perform the upgrade with the message "Please reset the drupal cache" But if I try to reset the cache, I get the error "no such table."

I don't see any way around this. At the moment it seems impossible to upgrade. Does anyone have any suggestions?

(Upgrading from 4.1.3 to 4.3.5 on D6.)
--
http://whitefusemedia.com/

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
August 07, 2013, 03:35:24 am
Clear Drupal Cache via SQL: http://zonesoftware.co/en/blog/article/clear-cache-in-drupal-via-sql
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Barnacle

  • I post occasionally
  • **
  • Posts: 62
  • Karma: 2
    • White Fuse Media
  • CiviCRM version: 4.4
  • CMS version: Drupal 7
  • MySQL version: 5.x
  • PHP version: 5.3
Re: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
August 07, 2013, 04:59:18 am
Thanks for the tip, but I'm afraid it didn't work.

I don't think the message being displayed is the root of the problem. The "error: no such table" which happens if you clear the cache by the UI is a weird error as well. It indicates to me that there's some kind of deeper level issue going on. I've just no idea what it is!
--
http://whitefusemedia.com/

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
August 07, 2013, 05:04:58 am
For the no such table error, enable debugging and try again, to see which table.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Coleman Watts

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 2346
  • Karma: 183
  • CiviCRM version: The Bleeding Edge
  • CMS version: Various
Re: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
August 07, 2013, 06:40:30 am
You are jumping a lot of civi versions at once and may need to do it more gradually. Can you try upgrading to 4.2.10 first?
Try asking your question on the new CiviCRM help site.

Barnacle

  • I post occasionally
  • **
  • Posts: 62
  • Karma: 2
    • White Fuse Media
  • CiviCRM version: 4.4
  • CMS version: Drupal 7
  • MySQL version: 5.x
  • PHP version: 5.3
Re: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
August 07, 2013, 07:15:13 am
Thank you Coleman; your suggestion worked!

I upgraded successfully to 4.2.10 and from there was able to go to 4.3.5. It still asked me to reset the Drupal cache, but this time when I did so it worked instead of throwing the "no such table" error.

Thanks to both you and Hershel for your suggestions. It should probably be documented somewhere that you can't go direct from 4.1 to 4.3.
--
http://whitefusemedia.com/

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.
August 07, 2013, 07:24:19 am
Quote from: Barnacle on August 07, 2013, 07:15:13 am
It should probably be documented somewhere that you can't go direct from 4.1 to 4.3.

You can actually. It just doesn't always work. :)
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Upgrade to 4.3.2 can't get past Drupal 7 Cache issue.

This forum was archived on 2017-11-26.