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Author Topic: Create New Record when email matches exisiting contact no edits of information  (Read 505 times)

KilakwaBT

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Create New Record when email matches exisiting contact no edits of information
May 09, 2013, 09:12:12 am
The situation we are facing is as follows. When a anonymous user registers for an event with an email that already in the database we want a new contact created as opposed to the existing contact changed. While there is a potential for duplicates there are in many cases several people using the same email address. In 4.2.8 I was able to edit the default strict rule and change the threshold on email to a value that is never reached.  In 4.3 I have edited the unsupervised rule for individuals in the same way with no success. I have the email weight set to 10 and the threshold set to 11. If a registration goes through with an existing email the information is changed. Also, if the email is already registered it will not add an additional.

Am I missing something in the new way duplicate rules work?

Thanks in Advance

BT

Michael McAndrew

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Re: Create New Record when email matches exisiting contact no edits of information
May 09, 2013, 10:07:31 am
From what you are saying, that sounds like it might be bug.

Can you try and replicate on demo, and if the same behaviour appears there, please file a bug.

Thanks,
Michael
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KilakwaBT

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Re: Create New Record when email matches exisiting contact no edits of information
May 10, 2013, 04:00:24 am
Same results in the WordPRess demo site. I filed the bug here:

http://issues.civicrm.org/jira/browse/CRM-12585


Thanks
BT

Donald Lobo

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Re: Create New Record when email matches exisiting contact no edits of information
May 10, 2013, 11:01:10 am

historically we've always used the email address to check for duplicate registration in events (there is an option to allow multiple registrations from same email)

there was a regression in 4.2.8 when we fixed another related bug

lobo
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KilakwaBT

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Re: Create New Record when email matches exisiting contact no edits of information
May 10, 2013, 11:19:15 am
Lobo,

I didn't have that check box checked to allow multiple registrations from the same email. It all is working as I had it in previous versions.

Thanks!!!

BT
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Create New Record when email matches exisiting contact no edits of information

This forum was archived on 2017-11-26.