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  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • UnsubscribeUrl, OptoutUrl and Forward tokens don't work for non-admin users
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Author Topic: UnsubscribeUrl, OptoutUrl and Forward tokens don't work for non-admin users  (Read 3940 times)

laurentblaise

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UnsubscribeUrl, OptoutUrl and Forward tokens don't work for non-admin users
May 10, 2013, 09:27:40 am
Other users (anonymous, subscribers...) get the message
Quote
Sorry but we are not able to provide this at the moment.
You do not have permission to access this page
when they follow the links "Unsubscribe", "Optout" and "Forward".

However in Wordpress Access Control, access to CiviMail subscribe/unsubscribe pages is granted for all users.

I made a fresh install of Wordpress and CiviCRM and I had the same problem.

Any idea ?
CiviCRM 4.6.2
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matthewlundh

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Re: UnsubscribeUrl, OptoutUrl and Forward tokens don't work for non-admin users
May 12, 2013, 08:33:51 am
I'm having this exact same problem. The permissions seem to be set right but I have to be authenticated for the links to function properly.

Michael McAndrew

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Re: UnsubscribeUrl, OptoutUrl and Forward tokens don't work for non-admin users
May 13, 2013, 09:54:58 am
Quote
The permissions seem to be set right
you should probably expand a bit on that.  anonymous users need "access CiviMail subscribe/unsubscribe pages".
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laurentblaise

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Re: UnsubscribeUrl, OptoutUrl and Forward tokens don't work for non-admin users
May 14, 2013, 01:22:46 am
I granted access to CiviMail suscribe/unsubscrib pages fo anonymous users and it doesn't work anyway
CiviCRM 4.6.2
Wordpress 4.1.1
Hébergé chez OVH (Peformance 4 + SQL privé)
MySQL 5.1.31
PHP 5.4.34

www.oxfammagasinsdumonde.be

Interpolat

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Re: UnsubscribeUrl, OptoutUrl and Forward tokens don't work for non-admin users
May 14, 2013, 07:35:17 pm
I am having the same issue with my CiviCRM install on Wordpress.
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Donald Lobo

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Re: UnsubscribeUrl, OptoutUrl and Forward tokens don't work for non-admin users
May 14, 2013, 09:16:05 pm

filed and fixed here

http://issues.civicrm.org/jira/browse/CRM-12624

lobo
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aglozier

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Re: UnsubscribeUrl, OptoutUrl and Forward tokens don't work for non-admin users
May 26, 2013, 09:09:57 pm
I'm glad this is fixed.  We just had a person email us requesting to be removed from our mailing list.  The tried the use the unsubscribe link and it didn't work.

We have another mailing going out on June 8.  Will 4.4 be out by then?  If not, could you tell me what to change so I can apply the fix myself?

I found the source code change, applied it and tested it.  It works!
« Last Edit: June 01, 2013, 06:35:06 pm by aglozier »
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  • UnsubscribeUrl, OptoutUrl and Forward tokens don't work for non-admin users

This forum was archived on 2017-11-26.