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Author Topic: registration confirmations going out when participant is set to "attended" state  (Read 2741 times)

cbh

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registration confirmations going out when participant is set to "attended" state
May 10, 2013, 11:14:52 am
We've got a problem here with Civicrm 4.1.3 where when we go in to the Participants (registerd, attended, etc.) part of event management and do a batch status update to "attended" emails go out to participants confirming their registration. We have email confirmations turned on in the event configuration - would this be causing the issue? Is there some way to turn these emails off? We'd still like to have a registration confirmation go out, but on registrations (when participants also receive a confirmation) as opposed to when we do a status change.

Thanks
Chris Hutcheson

Michael McAndrew

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Re: registration confirmations going out when participant is set to "attended" state
May 13, 2013, 10:21:07 am
That sounds like a bug.  It also looks like you are on an older version of CiviCRM?  It is probablhy worth looking to see if this bug has been fixed in a newer version.

If it has been fixed, consider upgrading backporting the fix depending on your skills and budget and site complexity (upgrading definitley recommended in most cases).
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • registration confirmations going out when participant is set to "attended" state

This forum was archived on 2017-11-26.