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Author Topic: enabling email receipt crashed event reg  (Read 1611 times)

ankit9

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enabling email receipt crashed event reg
May 11, 2013, 04:08:49 pm
Hello,

for quite some time now, I have had to disable "Email Receipt to Contributor?" function because I get an error during the "processing" phase of registering for events and signing up as a member.

Fatal error: Maximum execution time of 30 seconds exceeded in "/sites/all/modules/civicrm/packages/dompdf/include/text_frame_decorator.cls.php on line 116"

This is one of some other errors I get when it tries to process events/membership registrations with Email Receipt to Contributor on.

Michael McAndrew

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Re: enabling email receipt crashed event reg
May 13, 2013, 10:08:07 am
Hey there,

This sounds like you might be on an underpowered server and/or you have complex custom data requirements that are taking up a lot of time creating the PDF receipt.

A few options (try googling around since this has come up before)

* disable the pdf generation
* edit the receipt template
* simplfy the custom data
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • enabling email receipt crashed event reg

This forum was archived on 2017-11-26.