CiviCRM Community Forums (archive)

Hello!  I'm experiencing issues with the import functionality with CiviCRM 1.9 and Drupal 5.6 running on PHP 5.25.  When I try importing it lets me upload the CSV file and map my data fields.  Then when I start the import, it gets to about 40% and then stops.  I get the following error:

We encountered an unknown error: [object Object]

I'm also getting memory limit errors, but I've tried increasing the memory limit to 100M in the PHP config and it doesn't fix the  issue.  Here are my PHP settings:

max_execution_time   3600   
max_input_nesting_level   64   
max_input_time   200
memory_limit   100M
post_max_size   8M

I'm running Drupal 5.6, MySQL 5.0.45, and PHP 5.25.

Now it's working for me on another site I'm running the following on (without issue):

Drupal 5.7, MySQL 4.1.22, PHP 5.0.5

On this site I don't get any memory limit issues.  When I look at the PHP info, I don't see memory_limit listed ono tihs one.  I've got the following listed:

max_execution_time   30   
max_input_time   0
post_max_size   8M


So this is weird! Is this a PHP or Drupal issue?  Do I need to change my version of PHP or Drupal on the site  I'm having issues with?  Not sure what else to do??

Please suggest!  Thanks!

1) Files are approx. 448K, but I've split them up and imported a file as low as 14K and still have the same results.

2) I'll check the Apache log.  Where do I find the Drupal watchdog table?

3) The memory issue occurs when I try to browse and upload the CSV.  It doesn't occur every time on the browse/upload.  Sometimes I get as far as mapping the fields and then starting the import.  Then I get either the object error or the memory error again.

Sometimes it starts importing and then freezes at about 40% and I get the object error.

My info.php file is there and this is the memory info via that file:

max_execution_time   3600   3600
max_input_nesting_level   64   64
max_input_time   200   200
memory_limit   100M   100M

So it looks like the memory limit is high enough?