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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Developer Discussion (Moderator: Donald Lobo) »
  • Civi Mail External links issue
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Author Topic: Civi Mail External links issue  (Read 1488 times)

iKieran

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Civi Mail External links issue
May 20, 2013, 05:26:45 am
Hi,

I'm setting up a new mailing but the links i'm using are not working once I save it and send a test mailing to myself.
The url's are quite long - 400 characters approx, but when clicking the links from my email I get a url like this:

"example.com/sites/all/modules/civicrm/extern/url.php?u=73&qid=10"

which then redirects to the original url but now its now cut short and only 255 characters long giving me the error:

"Wrong Link   You have clicked on an invalid link. Please make sure that you have typed the link correctly. If are copying this link from a mail reader please ensure that you have copied all the lines in the link."

If I copy and paste the url directly from the mail compositon screen it works fine.

Is there something I need to change in the extern/url.php file or anything else I can do to get this to work??

Many Thanks,

Kieran

Donald Lobo

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Re: Civi Mail External links issue
May 20, 2013, 06:49:12 am

the url column in the table:

civicrm_mailing_trackable_url

is only 255 chars long and hence u see the below.

For now the easiest option might be to write a patch to increase the value of that to 512 chars and apply the patch to your codebase. Might also want to file an issue and attach the patch

lobo
 
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iKieran

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Re: Civi Mail External links issue
May 20, 2013, 07:10:05 am
Great Thanks alot, I will get started on the patch asap
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Developer Discussion (Moderator: Donald Lobo) »
  • Civi Mail External links issue

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