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  • Adding anonomous Contacts
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Author Topic: Adding anonomous Contacts  (Read 744 times)

sa_cooke

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Adding anonomous Contacts
May 26, 2013, 10:54:35 pm
It looks as though I am unable to create anonymous contacts in CiviCRM.  An anonymous Contact is one where the person chooses to contact our organisation but is uncomfortable giving their name.

Is this expected behaviour?  Or can I include such contacts please?

Erik Hommel

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Re: Adding anonomous Contacts
May 27, 2013, 12:04:00 am
CiviCRM requires either a first/last name or an emailaddress. You can not add anonymous contacts, how would you distinguish between them? Or do you keep their emailaddress? If not, what would be the point of saving them?
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xavier

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Re: Adding anonomous Contacts
May 27, 2013, 03:58:54 am
Do you need to be able to distinguish between the anonymous contacts or is this "just" to keep try of how many activities you've had with one or several "generic anonymous" contact?

if it's only to keep track you've had 30 phone calls last month, you can create a contact first name "anonymous" last name "contact" and track the activities with this contact.

If you need to distinguish between the anonymous contacts, you'll need to have some kind of way of distinguish them. How were you doing it before you used civi?

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petednz

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Re: Adding anonomous Contacts
May 27, 2013, 12:50:39 pm
Sounds to me more a case for using a standard Webform so anonymous people can 'contact' the organisation - no civi record is required - data is just stored in webform tables
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Adding anonomous Contacts

This forum was archived on 2017-11-26.