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  • CiviCRM Community Forums (archive) »
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  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Deduplication rules not visible
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Author Topic: Deduplication rules not visible  (Read 10094 times)

xtofke

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Deduplication rules not visible
June 05, 2013, 02:04:05 am
For some reason the deduplication rules are not visible anymore when I go to  Contacts > Find and Merge
(logged in as CiviCRM administrator)
I checked the database and over there the rules are still available.

I also experience now that when adding a new contact I always get the notification that a similar contact already exists, but no list with possible contacts  is displayed.

I'm not sure but it could be behanving like this since upgrading to the latest version.

xtofke

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Re: Deduplication rules not visible
June 06, 2013, 03:42:06 am
Am I the only one having this problem?

xtofke

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Re: Deduplication rules not visible
July 13, 2013, 12:35:05 am
As I have multiple people managing contacts this is really annoying. Contacts database now contains many duplicates as there is no checking done when they enter a new contact.
I think I'll have to find another system then civicrm :-(

clarkac

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Re: Deduplication rules not visible
July 13, 2013, 12:58:56 am
Using 4.3.5 here's the screen I get after clicking Contacts > Find and Merge as you described. Do you get this same screen?
Andy Clark

xtofke

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Re: Deduplication rules not visible
July 15, 2013, 01:46:40 am
No,
I only see the buttons for adding new rules. Rules still exist in the database however.
Trying to create a new rule results in an errormessage "is not of type String".

xtofke

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  • PHP version: 5
Re: Deduplication rules not visible
July 15, 2013, 07:39:05 am
Solved by upgrading to version 3.4.5 and removing my custom php files
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Deduplication rules not visible

This forum was archived on 2017-11-26.