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Author Topic: Notification of New/Renewed Membership  (Read 2844 times)

Cat Paquin

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Notification of New/Renewed Membership
June 11, 2013, 05:52:11 am
Hello,

Back in 4.2.x, I received a notification any time someone submitted the membership profile on my site, so I knew our club had a new member and I could do any manual steps to get them set up. Since 4.3.x, I am no longer receiving profile notifications for PAID memberships. Free memberships still email me the profile information as expected. Has anyone else experienced this behavior?

Basically, I would like to know via email when anyone joins or renews a membership via any way possible. Is there an alternate path that I can use?

petednz

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Re: Notification of New/Renewed Membership
June 11, 2013, 01:01:01 pm
Not clear what you had working. Two options that should be useable

If you have a Profile on the page, you can set that to notify you.

Also check the ThankYou page settings and see if you are still listed in the BCC
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Cat Paquin

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Re: Notification of New/Renewed Membership
June 11, 2013, 08:03:54 pm
I had the profile option working previously, but no longer. I have also tried BCCing myself as you suggested and nothing is received.

petednz

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Re: Notification of New/Renewed Membership
June 11, 2013, 08:56:46 pm
are any emails getting out of civi? have you 'emailed' your civi contact just to check
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pete davis : www.fuzion.co.nz : connect + campaign + communicate

Cat Paquin

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Re: Notification of New/Renewed Membership
June 12, 2013, 04:05:44 pm
Yes, I can send the test email to myself and I also receive scheduled report emails and send schedule membership expiration reminders.

petednz

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Re: Notification of New/Renewed Membership
June 12, 2013, 05:48:49 pm
not sure i can help then - if civi is sending mail - and your email is in bcc on the forms, or in the notify field for the Profiles - and you are not getting them - and you have checked spam - then i am a bit stuck
Sign up to StackExchange and get free expert advice: https://civicrm.org/blogs/colemanw/get-exclusive-access-free-expert-help

pete davis : www.fuzion.co.nz : connect + campaign + communicate

Cat Paquin

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Re: Notification of New/Renewed Membership
June 19, 2013, 07:30:39 pm
Me too. Using the notify field on the profile seems to work fine for free memberships, but not for paid memberships even though they use the same profile.

Cat Paquin

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Re: Notification of New/Renewed Membership
August 17, 2013, 06:52:41 pm
Finally, another data point. When I switched to using PayPal Express, all worked as expected - I received emails with profile notifications and the members once again received receipts from Civi. Yay!
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • Notification of New/Renewed Membership

This forum was archived on 2017-11-26.