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Author Topic: Groups & Contact problem  (Read 1040 times)

JoeTheBronx

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Groups & Contact problem
June 18, 2013, 06:21:16 am
I've created three groups and assigned one contact to all three groups.
In the contact tabs I can see "3" on the Groups tab, but if I go on Actions >COntact details I see that I'm not part of any group on a yellow background warning line under "your groups" section.

What is about?

Erik Hommel

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Re: Groups & Contact problem
June 19, 2013, 12:08:37 am
Can you tell me what version of CiviCRM you are using and can you add some screen prints?
Consultant/project manager at EEatWork and CiviCooP (http://www.civicoop.org/)

JoeTheBronx

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Re: Groups & Contact problem
June 19, 2013, 05:39:15 am
Version is 4.3.3

Here are two screenshots.
#1, the summary, where it says that I'm in 3 groups, and you can see the groups listed below it
#2, when you go on the personal details it says "at the moment you're not into any group"

Erik Hommel

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Re: Groups & Contact problem
June 19, 2013, 05:52:10 am
I think this is because your groups are not 'public groups' but 'user and admin only' (at the group settings?). Only the 'public groups' show on the contact overview
Consultant/project manager at EEatWork and CiviCooP (http://www.civicoop.org/)

JoeTheBronx

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Re: Groups & Contact problem
June 19, 2013, 09:21:19 am
Even if in the backend I'm the admin and then I'm in charge to check if everything is ok?!

Erik Hommel

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Re: Groups & Contact problem
June 19, 2013, 09:22:58 am
It is not an attempt at discussion :-) I am admin too but I only see the public groups in the contact profile
Consultant/project manager at EEatWork and CiviCooP (http://www.civicoop.org/)

JoeTheBronx

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Re: Groups & Contact problem
June 20, 2013, 12:45:20 am
Ok! Thanks a lot.
I wrongly assumed that if I was an admin I was able to see everything

Erik Hommel

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Re: Groups & Contact problem
June 20, 2013, 04:55:12 am
I agree you should  ;D
Consultant/project manager at EEatWork and CiviCooP (http://www.civicoop.org/)
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM (Moderator: Dave Greenberg) »
  • Groups & Contact problem

This forum was archived on 2017-11-26.