CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • Calculated membership end date wrong?
Pages: [1]

Author Topic: Calculated membership end date wrong?  (Read 831 times)

michael23

  • I’m new here
  • *
  • Posts: 24
  • Karma: 2
  • CiviCRM version: 4.6.2
  • CMS version: Joomla 2.5.28
  • MySQL version: 5.6.23
  • PHP version: 5.5.22
Calculated membership end date wrong?
July 01, 2013, 01:34:50 am
Hi all,

I've noticed this issue since a few upgrades ago.

When I add a new membership, set the start date, and then leave the end date blank.

The calculated date is always the membership period plus 1 extra month. Could this be caused by the calculation taking into account the grace period? This previously was working correctly, but I can't remember the version.

petednz

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4899
  • Karma: 193
    • Fuzion
  • CiviCRM version: 3.x - 4.x
  • CMS version: Drupal 6 and 7
Re: Calculated membership end date wrong?
July 01, 2013, 01:55:48 am
hi

maybe tell us more about the membership type you have set up - is it 1 year, or 12 months,
is it fixed or rolling?
if rolling do you have a fixed roll over date?

there were changes made so people would get 12+ months on a 12 month so that they could sign up on eg day 14 of the month and get the 16 days + 12 months

not sure if that sounds like it is related but ...
Sign up to StackExchange and get free expert advice: https://civicrm.org/blogs/colemanw/get-exclusive-access-free-expert-help

pete davis : www.fuzion.co.nz : connect + campaign + communicate

michael23

  • I’m new here
  • *
  • Posts: 24
  • Karma: 2
  • CiviCRM version: 4.6.2
  • CMS version: Joomla 2.5.28
  • MySQL version: 5.6.23
  • PHP version: 5.5.22
Re: Calculated membership end date wrong?
July 01, 2013, 10:11:48 pm
Hello, thanks for the reply.

We have fixed membership types for 6 months and 12 months. We just need the membership to be aligned to a normal calendar year. Is this the right setup?

petednz

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4899
  • Karma: 193
    • Fuzion
  • CiviCRM version: 3.x - 4.x
  • CMS version: Drupal 6 and 7
Re: Calculated membership end date wrong?
July 02, 2013, 12:10:34 am
sorry not sure i follow - what does someone do when they join on 1 Nov? how much do they pay? how long do they get?
Sign up to StackExchange and get free expert advice: https://civicrm.org/blogs/colemanw/get-exclusive-access-free-expert-help

pete davis : www.fuzion.co.nz : connect + campaign + communicate

michael23

  • I’m new here
  • *
  • Posts: 24
  • Karma: 2
  • CiviCRM version: 4.6.2
  • CMS version: Joomla 2.5.28
  • MySQL version: 5.6.23
  • PHP version: 5.5.22
Re: Calculated membership end date wrong?
July 02, 2013, 12:55:13 am
Memberships as follows:
12 months - January to December
6 months - January to June, and July to December

They pay the same amount regardless of when they join.

petednz

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4899
  • Karma: 193
    • Fuzion
  • CiviCRM version: 3.x - 4.x
  • CMS version: Drupal 6 and 7
Re: Calculated membership end date wrong?
July 02, 2013, 01:47:35 am
sounds like you are hitting the problem i described before

and yet you have not set a rollover date on the membership type

if you change your 12 months to 1 year you might avoid the problem for that one

am surprised it is affecting you though

can you set up on demo to confirm it is hitting there - if so i suspect you need to open a bug - ideally linking to the original jira ticket if i could only find it - maybe search rollover month membership
Sign up to StackExchange and get free expert advice: https://civicrm.org/blogs/colemanw/get-exclusive-access-free-expert-help

pete davis : www.fuzion.co.nz : connect + campaign + communicate

michael23

  • I’m new here
  • *
  • Posts: 24
  • Karma: 2
  • CiviCRM version: 4.6.2
  • CMS version: Joomla 2.5.28
  • MySQL version: 5.6.23
  • PHP version: 5.5.22
Re: Calculated membership end date wrong?
July 02, 2013, 10:57:40 pm
Well, this has been working fine until perhaps two or three releases ago. Something's changed since then.

At the moment, I've been setting the end date manually as a temporary workaround.

petednz

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4899
  • Karma: 193
    • Fuzion
  • CiviCRM version: 3.x - 4.x
  • CMS version: Drupal 6 and 7
Re: Calculated membership end date wrong?
July 02, 2013, 11:11:08 pm
pretty sure this is the jira ticket
http://issues.civicrm.org/jira/browse/CRM-10585

not sure if that helps with you working out whether you probs kicked in when you upgraded to 4.3 series - but if it did then you may need to add comments to that ticket

but i think that would be best done after you replicate on demo ;-)
Sign up to StackExchange and get free expert advice: https://civicrm.org/blogs/colemanw/get-exclusive-access-free-expert-help

pete davis : www.fuzion.co.nz : connect + campaign + communicate

michael23

  • I’m new here
  • *
  • Posts: 24
  • Karma: 2
  • CiviCRM version: 4.6.2
  • CMS version: Joomla 2.5.28
  • MySQL version: 5.6.23
  • PHP version: 5.5.22
Re: Calculated membership end date wrong?
July 03, 2013, 12:49:27 am
Thanks, will try and replicate it in the demo once I get a chance.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • Calculated membership end date wrong?

This forum was archived on 2017-11-26.