CiviCRM Community Forums (archive)

This is strange.  I have 2 forms in test mode to test with our Authorize.net account.  When I view the form's "live" page via our Web site the form loads.  You can see that form here:

https://www.origami-usa.org/redesign2/civicrm/contribute/transact?reset=1&id=3

It takes a couple secs to load but it loads.

Now, when I'm logged into our site as admin and I go to Test-drive the form via CiviContribute, I get an internal server 500 error:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@www.origami-usa.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


Any suggestions/ideas on why it's loading as the "live" page but I can't get it to load as the test transaction page?

BTW - this was working yesterday.  It would load the error page and then I'd click browser refresh and it would load the page.  It doesn't do this today.  I'm hosted on Siteground and they had a major server outage yesterday - would this have something to do with it?

Yes, but when I try to process the test transaction I get the same internal server  error:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@www.origami-usa.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I have a support ticket into Siteground about this too.  The odd thing is that the sample form that CiviContribute gives you for testing is working without a problem.  I have that processing to my Authorize.net account and it's working.  It's these new forms I'm creating that are generating the server 500 errors.