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  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Unable to access Event Reg Profiles after 4.2.7 to 4.3.4 upgrade
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Author Topic: Unable to access Event Reg Profiles after 4.2.7 to 4.3.4 upgrade  (Read 1180 times)

jimcraner

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Unable to access Event Reg Profiles after 4.2.7 to 4.3.4 upgrade
July 15, 2013, 11:23:26 am
Hi all, I've been experiencing a serious CiviEvent problem since upgrading our D7 Civi instance from 4.2.7 to 4.3.4 (tried upgrading to 4.3.5 today and getting the same problem):

When an Authenticated user clicks the "Register" button for a Paid Event, they bypass the "how many people?" option and the "payment options" and the Registration page's Profile. Instead, they are redirected to the credit card transaction form with no apply/submit button.  So they dead-end.

When an Authenticated user clicks the "Register" button for a Free event, they see the normal registration screen: how many people, how do you want to pay, and the Profile that I designated for Registration.  (It's always the same Profile, we just have the one.)  They can easily click through and complete registration with no errors.

So the difference seems to be whether it's a paid event or not, but I don't see anything in the individual event settings or CiviEvent settings that would cause this.

I've checked filesystem perms, Drupal and Civi perms, Drupal and apache2 logs, etc., and I'm at a loss.  Any suggestions greatly appreciated! :)

Thanks,
Jim

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Unable to access Event Reg Profiles after 4.2.7 to 4.3.4 upgrade

This forum was archived on 2017-11-26.