CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Import (Moderator: Yashodha Chaku) »
  • Fatal Error when attempt to import contacts
Pages: [1]

Author Topic: Fatal Error when attempt to import contacts  (Read 1158 times)

Patricia43

  • I post occasionally
  • **
  • Posts: 50
  • Karma: 1
  • CiviCRM version: 4.0
  • CMS version: Drupal 7
  • MySQL version: 5.1
  • PHP version: 5.3
Fatal Error when attempt to import contacts
July 20, 2013, 08:45:52 am
I have just completed installing CiviCRM 4.3.5 with an existing Drupal 7.22 site (separate databases)

When I attempt to import contacts I get the following message on this page /civicrm/import/contact?reset=1
Fatal error: Class 'HTML_QuickForm_file' not found in */sites/all/modules/civicrm/packages/HTML/QuickForm.php on line 603

What possibly could be causing this? On the same shared host (in a different sub-directory) I have a 4.2 version of CiviCRM which is working correctly.

Patricia43

  • I post occasionally
  • **
  • Posts: 50
  • Karma: 1
  • CiviCRM version: 4.0
  • CMS version: Drupal 7
  • MySQL version: 5.1
  • PHP version: 5.3
Re: Fatal Error when attempt to import contacts
July 21, 2013, 07:06:25 am
Problem was due to corrupted uploads when I installed CiviCRM. I had checked before but I did not have my synchronizer compare file sizes. When I did there were quite a few files that were the wrong size. (My host was having problems at the time of upload.) When I resynchronized the files the fatal error disappeared.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Import (Moderator: Yashodha Chaku) »
  • Fatal Error when attempt to import contacts

This forum was archived on 2017-11-26.