CiviCRM Community Forums (archive)

The Contacts View (tabs) are not displayed and not working correctly on upgrading from 4.2.0 to 4.3.0 (on drupal 7.22). See Screenshot.

I found following errors in Browser Console
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GET http://mysite/sites/all/modules/civicrm/packages/jquery/jquery-ui-1.8.11/css/smoothness/jquery-ui-1.8.11.custom.css 404 (Not Found) (program):107
GET http://mysite/sites/all/modules/civicrm/packages/jquery/plugins/jsTree.v.1.0rc2/themes/default/jstree.css 404 (Not Found) (program):115
GET http://mysite/sites/all/modules/civicrm/packages/jquery/plugins/DataTables-1.7.6/media/css/demo_table_jui.css 404 (Not Found)
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I am on Drupal 7.22 CiviCRM 4.3.0

And when I checked the path "sites/all/modules/civicrm/packages/jquery/" it had a higher verison of jQuery i.e., "jquery-ui-1.9.0" instead of jquery-ui-1.8.11.

and in place of  "jsTree.v.1.0rc2" it has "jquery.jstree.js"
and in place of "DataTables-1.7.6" it is has "DataTables"


I have had issues upgrading  from 4.0.7 to 4.3.0... so I have done stepwise upgrades from to 4.1 and then to 4.2 successfully.
See the forum topic : http://forum.civicrm.org/index.php/topic,29508.0.html

1. Yes I have custom template files.
I have created a few template files for Reports
sites/default/files/civicrm/custom/templates/CRM/Report/Form/Contact and few more ...

So, does these need to be cleared?

2. I have tried with clearing templates_c. Is there anything else? Or anything specific for custom templates?

I started the upgrading afresh. My starting version was 4.0.7 and I wanted to go to 4.3.5

Because direct upgrades attempts have failed as reported above, I planned to move gradually from one version to higher.

1) Successful from 4.0.7 to 4.1.0
2) Successful from 4.1.0 to 4.20

3) 4.2.0 to 4.3.5 , eventhough it shows successfull it continues to have display issues in Contact Views(  due to same issue of jquery version mismatch)
so I tried 4.2.0 to 4.30 .. failed again due to same jquery version issue

4) From 4.2.0 to 4.2.1 ...again the same display issue of jQuery version mismatch as see on the console
Failed to load resource: the server responded with a status of 404 (Not Found)    http://mysite/sites/all/modules/civicrm/packages/jquery/jquery-ui-1.8.11/js/jquery-ui-1.8.11.custom.min.js
When I check the jQuery in file path it is  jQuery-ui-1.8.16

I think there is something missing in upgrading jQuery. and this issue starts when upgrading from 4.2.0


I have cleaned template_c in every upgrade. I have custom reports .. but I am told that that does not seem to be the cause. I have retained the civicrm_root directory structure.

Was this ever resolved? I am having the same problem, except that it is looking for sites/all/modules/civicrm/packages/jquery/jquery-ui-1.9.0/css/smoothness/jquery-ui-1.9.0.custom.min.css and the file is actually located at sites/all/modules/civicrm/packages/jquery/jquery-ui/jquery-ui.min.js.

I can't see where it is invoking the 1.9.0 or where I can change this. Has anyone encountered this difficulty or knows what is causing it?

I am using Drupal 6 and have upgraded to CiviCRM 4.5.2

Thanks for your reply. I have now fixed this!

The jquery code was coming from a CiviCRM profile's auto-generated signup HTML which had been copied and pasted into a Drupal block. I re-generated the code from the upgraded CiviCRM profile and the error went away.

For future reference if anyone else ever has this problem