CiviCRM Community Forums (archive)

Hi there,

For the last several months, my civicrm was working fine until my hosting company moved my site to a different location to provide me with more space. My troubles started there. After updating some settings as advised on the forum and elsewhere, my frontend seems to be working fine, but the backend will not. I'm able to access it, but that's all I can do; all the links are leading outside of the administrator folder. Look at the attached screenshot. Notice that "administrator" is missing on the link (before ?option). With this, I'm getting error like CiviCRM-001. If I insert "administrator/" in the link, it will open up but then, I CANNOT save, delete, or do anything. Please help.

Thank you

joomla: 2.5.13
civicrm: 4.1.2
php 5.2.17

First of all Lobo, thank you vey much for your repply, I really appreciate it. Here what I did so far before opening the tread:

Updated the file to reflect the new absolute path:
(01) administrator/component/com_civicrm/civicrm.settings.php (for backend)
(02) administrator/component/com_civicrm/civicrm/civicrm.config.php (only one entry needed update)
(03) component/com_civicrm/civicrm.settings.php (for frontend)
(04) deleted the entire folder media/civicrm/templates_c
(05) deleted the entire folder content of  media/civicrm/ConfigAndLog
(06) deleted temp/com_civicrm


After the above, I was able to bring the frontend successful, but the backend will not
=== Then I run the famous, USE <yourdatabasename>;
UPDATE civicrm_domain SET config_backend = null; command

It was a disaster, not only that the backend still does not work, the frontend will not either since the settings are missing due the above command. And those settings I can't put them back because I can't save anything from "administer" menu in civicrm


Thank you very much for any help you can provide

Reards