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  • CiviCRM Community Forums (archive) »
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  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Online Registration will Not Save
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Author Topic: Online Registration will Not Save  (Read 3192 times)

graphics

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Online Registration will Not Save
August 02, 2013, 11:51:12 am
Hello,

I'm having an issue that is stopping me from saving the Online Registration info when I create a new event. After I click the checkbox and fill out all of the registration info, when I click "Save" or "Save and Done" it brings me to the home page of the website. No errors. When I return to the Event, it looks as though I never checked the checkbox.

Does anyone know why this might be happening? I just took over this site and transferred it to different hosting not too long ago.

Thanks in advance.

Donald Lobo

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Re: Online Registration will Not Save
August 03, 2013, 08:22:16 pm

check the hostname of the url before you hit save and after you hit save

seems like the hostname might be different, which indicates a settings issue

lobo
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graphics

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Re: Online Registration will Not Save
August 06, 2013, 01:05:35 pm
Quote from: Donald Lobo on August 03, 2013, 08:22:16 pm

check the hostname of the url before you hit save and after you hit save

seems like the hostname might be different, which indicates a settings issue

lobo

Thanks for your reply, my url's read as follows:

Before saving the Online Registration: mydomain.com/index.php?q=civicrm/event/manage/fee&reset=1&action=update&id=80

After saving: mydomain.com/index.php

By hostname, do you mean the domain name?

Any ideas?

Thanks again,

James

graphics

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Re: Online Registration will Not Save
August 07, 2013, 06:29:13 am
I got this working!

I had a previous event that had Online Registration enabled which I went into and tried saving. It worked no problem. So I compared the event I was trying to save to this previous event and I noticed that the "Introductory Text" under "Thank-you Screen" was missing. I filled in the text on my event, saved and it then worked. So it seems, for me, that if the "Introductory Text" is not filled in (despite not being a required field), it would cause things to fail.

Thanks for your assistance!
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Online Registration will Not Save

This forum was archived on 2017-11-26.