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  • Some address format are bouncing with reason "syntax"
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Author Topic: Some address format are bouncing with reason "syntax"  (Read 1623 times)

Dennis Gray

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Some address format are bouncing with reason "syntax"
August 05, 2013, 07:34:57 pm
CiviCRM 4.3.4

I just sent out our first bulk email for our organization and had a couple of bounces that I could not explain. The bounce reason is "syntax".

I also tried sending using the send mail action after selecting the two contacts that bounced. The mail was not received so I assume it bounced but I can't see the logs.

The addresses are in the format

info@vnanimalwelfarefare.org
firstname.lastname@vnanimalwelfare.org (real name masked)

I reported a similar problem back in 2009 with Democrats Abroad but haven't seen the problem come up recently. I'll check some of the recent mailings for DA

These are valid email addresses and sending through another client is successful.

alleyla

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Re: Some address format are bouncing with reason "syntax"
August 06, 2013, 10:20:07 am
Please email us exact date/time/timezone of mailings and exact addresses and we'll check our logs. 

Thanks,

-Leyla
CiviSMTP Support

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail »
  • Using CiviSMTP (Moderator: shane) »
  • Some address format are bouncing with reason "syntax"

This forum was archived on 2017-11-26.