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  • CiviContribute PHP Fatal Error on Submission
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Author Topic: CiviContribute PHP Fatal Error on Submission  (Read 4047 times)

Thinkwell

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CiviContribute PHP Fatal Error on Submission
August 06, 2013, 06:54:05 pm
Having issues with a CiviContribute Membership form where a Fatal error occurs when a user click "Contunue" after the confirmation page. I've increased the "memory_limit" and still has no impact.

Any insight would be greatly appreciated :)


Errors:
[Tue Aug 06 21:26:05 2013] [warn] [client 24.36.240.194] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 3072 bytes) in /var/www/vhosts/apta.biz/httpdocs/wp-content/plugins/civicrm/civicrm/CRM/Core/ClassLoader.php on line 126, referer: https://apta.biz/corporate-registration/?page=CiviCRM&q=civicrm/contribute/transact&_qf_Confirm_display=true&qfKey=e0e819e5bfa977e35ae454d664054e08_252

[Tue Aug 06 21:26:05 2013] [warn] [client 24.36.240.194] mod_fcgid: stderr: PHP Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0, referer: https://apta.biz/corporate-registration/?page=CiviCRM&q=civicrm/contribute/transact&_qf_Confirm_display=true&qfKey=e0e819e5bfa977e35ae454d664054e08_252

adixon

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Re: CiviContribute PHP Fatal Error on Submission
August 07, 2013, 09:44:56 am
Looks like you've only got 64Mb allocated to php, you'll probably want more. If you think you already increased the php.ini value, you might just need to restart apache.

Hershel

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Re: CiviContribute PHP Fatal Error on Submission
August 08, 2013, 06:59:39 am
Yes, 64 mb is too little. The About CiviCRM page http://civicrm.org/aboutcivicrm recommends 126 mb and some sites require more.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Thinkwell

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Re: CiviContribute PHP Fatal Error on Submission
October 22, 2013, 06:34:27 pm
Thanks guys... I'm stumped. I definitely increased memory, restarted Apache then verified with a phpinfo.php (memory_limit 1024M) and I can't get this worked out

[Tue Oct 22 21:18:34 2013] [warn] [client 24.235.189.34] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 6400 bytes) in /var/www/vhosts/apta.biz/httpdocs/wp-content/plugins/civicrm/civicrm/CRM/Activity/BAO/Activity.php on line 1858, referer: https://apta.biz/chapters/arizona/registration/

This error started once I migrated the site over from Bluehost to MediaTemple. Haven't had an issue with another site I migrated over (Drupal-CiviCRM), just with this one (WordPress-CiviCRM)

Hershel

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Re: CiviContribute PHP Fatal Error on Submission
October 23, 2013, 03:22:28 am
Your error is the same--the memory is still limited to 64Mb. Perhaps somewhere your code is setting that. I would suggest you ask your host for assistance.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Thinkwell

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Re: CiviContribute PHP Fatal Error on Submission
October 23, 2013, 06:07:45 pm
Thanks Hershel

I found a darn WordPress plugin that was the culprit so memory is no longer an issue, I am however (even after upgrading to 4.4 just now) getting an error that won't allow a Membership to get processed

[Wed Oct 23 20:44:16 2013] [warn] [client 24.235.189.34] mod_fcgid: stderr: PHP Fatal error: Class 'CiviCRM_Exception' not found in /var/www/vhosts/apta.biz/httpdocs/wp-content/plugins/civicrm/civicrm/CRM/Member/BAO/Membership.php on line 1448, referer: https://apta.biz/chapters/arizona/registration/?page=CiviCRM&q=civicrm/contribute/transact&_qf_Confirm_display=true&qfKey=dbe9c15e9b32cc1a3c87cf1a6c3dcf05_488

Line 1448 being:

throw new CiviCRM_Exception($message, 0, $errorParams);

adixon

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Re: CiviContribute PHP Fatal Error on Submission
October 30, 2013, 10:04:27 am
That means it hit an error and then tried to execute it's error handling code and failed to do even that.

A symptom of a bad installation ... maybe another rogue wordpress extension? Off the top of my head, I'd guess taht CiviCRM isn't finding all it's things in it's normal places, so maybe some extension is doing a chdir or something ugly like that.

sushant

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Re: CiviContribute PHP Fatal Error on Submission
October 31, 2013, 05:57:05 am
This issue is fixed now . Here is the patch https://github.com/civicrm/civicrm-core/pull/1862

Hth
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  • CiviContribute PHP Fatal Error on Submission

This forum was archived on 2017-11-26.