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  • Error: CiviCRM-001
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Author Topic: Error: CiviCRM-001  (Read 3567 times)

effusing

  • I’m new here
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  • Posts: 14
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  • CiviCRM version: 4.3.3
  • CMS version: Joomla 2.5.11
  • MySQL version: 5.1
  • PHP version: 5.3.8
Error: CiviCRM-001
August 07, 2013, 09:10:39 am
I'm using:
Joomla 2.5.11
CicCRM 4.34

In "Administer CiviCRM" I get this when I click on any config link:

Quote
Error: CiviCRM-001
Sorry but we are not able to provide this at the moment.
You do not have permission to access this page

If I select items from the CiviCRM main menu, it works.

I am logged in as a superuser admin and I haven't changed any permissions in the file structure.

Any help is appreciated... thanks.

effusing

  • I’m new here
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  • Posts: 14
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  • CiviCRM version: 4.3.3
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  • MySQL version: 5.1
  • PHP version: 5.3.8
Re: Error: CiviCRM-001
August 07, 2013, 05:17:35 pm
I can see that the links in the main CiviCRM menu differ from those in the Administrator console

http://domain.org/index.php?option=com_civicrm&task=civicrm/admin/tag&Itemid=287&reset=1
console URL missing /administrator/ part of path.

main menu URL:
http://domain.org/administrator/?option=com_civicrm&task=civicrm/admin/tag&reset=1

anybody know how to remedy this?

thanks.

helenbn

  • I post occasionally
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    • Pretty Good Designs
  • CiviCRM version: 4.5.x
  • CMS version: Joomla 2.5.x, 3.x
  • MySQL version: 5.x.x
  • PHP version: 5.x.x
Re: Error: CiviCRM-001
August 08, 2013, 06:30:42 am
You need to cleanup caches.

Administer>Sytem Settings>Clean up caches and Update paths
Pretty Good Designs | http://prettygooddesigns.com | Hey, that's pretty good!

effusing

  • I’m new here
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  • Posts: 14
  • Karma: 0
  • CiviCRM version: 4.3.3
  • CMS version: Joomla 2.5.11
  • MySQL version: 5.1
  • PHP version: 5.3.8
Re: Error: CiviCRM-001
August 08, 2013, 07:17:30 am
that fixed it, thanks for taking the time to respond.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Error: CiviCRM-001

This forum was archived on 2017-11-26.