Author Topic: contribution for refund (Read 1526 times)

Siv · August 15, 2013, 11:08:44 pm

Civicrm version using : 4.3.5

We are using the civicrm for event management with online payment.For each transaction the contribution record will be created with finance_type as 'Event fee'. Now we want to deal with refund.What idea i have is, When refund happens updating the existing contribution fee amount as (fee_amount - amount refunded) and creating new contribution with finance_type as 'Refund' and (fee_amount = amount refunded).But the problem with this approach is , getting the total amount paid initially.

Can anyone suggest correct approach for this case?

Thanks in advance.

joanne · August 17, 2013, 06:53:43 am

Can you provide a little more detail about the information you want to be able to extract from Civi?

We are still on 4.2.9 but if we have an event cancellation we edit the event status to show cancelled and make the refund directly through our payment gateway.

We then create a new contribution in Civi, still with the contribution_type (for this purpose almost the same as finance_type??) of Event_fee and enter the amount we are refunding as a negative contribution amount.

That works for us because don't rely on an event summary report for information on the event income, we run a report that summaries by contribution_type.

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Author Topic: contribution for refund (Read 1526 times)

Siv

contribution for refund

joanne

Re: contribution for refund