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Author Topic: No option for attachments in clean install  (Read 2407 times)

Upperholme

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No option for attachments in clean install
August 17, 2013, 05:14:34 am
Here's an odd one that I've not come across before. Probably a daft error somewhere, but:

I've just done a clean install of CiviCRM 4.3.5 on Drupal 6 on my localhost. Install went very smoothly. Everything looks to be working as I would expect, but there is no option for adding file attachments to activities or emails. It's not that I'm getting an error message when trying to add an attachment, it's that the opportunity to do so is simply not present on the relevant screens.

I can upload an image for a contact however.

I've checked the permissions on the upload directories and that all seems fine.

Have I missed something obvious?
Graham Mitchell
http://mc3.coop

Dave Greenberg

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Re: No option for attachments in clean install
August 18, 2013, 06:01:29 pm
Wondering if somehow the default value for 'Max Attachments' isn't being set properly (should be '3'). Can you check CiviCRM > Administer > System Settings > Undelete, Logging ... (civicrm/admin/setting/misc?reset=1).
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Upperholme

  • Administrator
  • Ask me questions
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  • Karma: 8
    • MC3
  • CiviCRM version: 4.x
  • CMS version: Drupal 6.x/7.x, Wordpress, Joomla
Re: No option for attachments in clean install
August 18, 2013, 11:39:57 pm
Thanks Dave.
I was wondering that too last night. Just checked, and it is set as Max Attachments - 3 and Max file size - 2MB.
Graham Mitchell
http://mc3.coop

Dave Greenberg

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Re: No option for attachments in clean install
August 19, 2013, 01:06:16 pm
If you go to 'New Meeting' (or other new activity screen) and you do NOT see the Attachments pane (screenshot attached), then you'll need to do some debugging. I'd start in templates/CRM/Activity/Form/Activity.tpl around line 273 where the attachments form snippet is included:

Code: [Select]
    {include file="CRM/Form/attachment.tpl"}{* For view action the include provides the row and cells. *}

UPDATED : forget to attach screenshot
« Last Edit: August 19, 2013, 03:35:37 pm by Dave Greenberg »
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • No option for attachments in clean install

This forum was archived on 2017-11-26.