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Author Topic: A white page  (Read 2227 times)

dchouinard

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A white page
August 21, 2013, 04:48:04 am
I'm upgrading to a fresh new install of Drupal.  I'm quite excited but I haven't got so far.

I installed a new debian server.  Fresh drupal (7.23) and a new civicrm (4.3.5).  But the first time I clicked on the CiviCRM link in drupal, my page got refreshed blank.  I mean, I can see the admin page and the steps a few information on what I should adjust next (Org name, email address, etc) but the page refresh blank before I can click anywere.

I drop the tables (drupal and civicrm), not at first but just before despair.  I tried different themes, admin themes.  I loaded the page on Chrome, Firefox and Internet Explorer ( I was that desperate ).  I triple check memory allocation in PHP5.ini.  I checked folders rights.

If I look at the source of my blank page, I quit a full HTML/javascript/etc.

Of course Google left me to think that I'm the first on in the world having this problem, wich is doubtful.

The only log entry the seems anywere revelent

LOCATION   http://haiti-sed.qc.ca/undefined./nls/commonWidgets_fr.js
REFERRER   http://haiti-sed.qc.ca/civicrm?reset=1
MESSAGE   undefined./nls/commonWidgets_fr.js
SEVERITY   warning

What should I do now?

Hershel

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Re: A white page
August 21, 2013, 09:53:11 am
Quote from: dchouinard on August 21, 2013, 04:48:04 am
I mean, I can see the admin page and the steps a few information on what I should adjust next (Org name, email address, etc) but the page refresh blank before I can click anywere.

You installed CiviCRM using the installer and then when you visit the page to enter your Organization name, you see it and then it refreshes?

If so, do you have any other modules enabled in Drupal?
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dchouinard

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Re: A white page
August 21, 2013, 04:53:29 pm
You're better than me to sum it up Hershel, you are absolutly right.  This is exacly what's going up.

When I reconfigured my Drupal, I asked for minimum modules activation.  I obly have those modules enabled :

Block
Database logging
field
field SQL storage
Filter
Node
Text
Update Manager
Administration menu toolbar style
civicrm
civicrm theme

Of course a whole bunch of deactivated modules are there also.  I might try to clean that up too later on.

thanks for your attention.

Dany Chouinard

Hershel

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Re: A white page
August 22, 2013, 05:26:44 am
I don't know. I did see this refresh behaviour a few times some years ago. IIRC, then it was a JS issue I think with Google Analytics. But I don't see what might be causing this problem for you. :(
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dchouinard

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Re: A white page
August 23, 2013, 04:40:38 am
I'll try to really start over this time then.  I might have try to take a few "quick step" since I was "only" trying to replicate an existing site.  I probably felt too confident ;)

thanks for the help!

Dany

dchouinard

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Re: A white page
August 23, 2013, 07:02:07 pm
Ends up that I cannot fix that.  I will have to give up, I really don't like that.

I tried 4.3.4 and 4.3.5.  I tried minimal install.  I tried localized version.

The way I look at it, the page get refresh blank after trying to display the dashboard pan.

The only thing I haven't tried is to load sample data.  Could that prevent the dashboard to load properly?

Donald Lobo

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Re: A white page
August 24, 2013, 04:46:20 am

can u logout and log  back in again

thanx

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • A white page

This forum was archived on 2017-11-26.