CiviCRM Community Forums (archive)

Hello!

I am having a little trouble installing CiviCRM 2.0 on a Windows server.

Here are the specs:
--------------------
Windows 2003
Drupal 5.7
CiviCRM 2.0
IIS 6.0
PHP 5.1.6 (memory_limit = 64MB)
mySQL 4.1.9

I followed the instructions at http://wiki.civicrm.org/confluence/display/CRMDOC/Install+2.0+for+Drupal. I enabled the CiviCRM module, and gave the admin account (me) all of the CiviCRM permissions. However, none of the CiviCRM admin functionality shows up. To wit:

*The "CiviCRM" link appears in my admin menu, but when I click on it, it goes to a page with only the words "CiviCRM Home" at the top, and there is nothing below that line.
*The CiviCRM blocks appear in the blocks area, and I enabled them to show in the right sidebar. But when when I click "Save blocks", the blocks do not show up in the right sidebar.

Drupal log repeatedly shows this error: "Smarty::include(C:\Inetpub\wwwroot\sites\drupal\files\civicrm\templates_c\en_US\en_US\\%%91\919\91975F02%%Menu.tpl.php) [<a href='function.Smarty-include'>function.Smarty-include</a>]: failed to open stream: No such file or directory in C:\Inetpub\wwwroot\sites\drupal\sites\all\modules\civicrm\packages\Smarty\Smarty.class.php on line 1265."

Here is someone with a similar problem -- however it looks to be unresolved in her/his case.
http://www.phpinsider.com/smarty-forum/viewtopic.php?=&p=36984'

Does anyone have any ideas, as to where to start to troubleshooting this?
Many thanks in advance for your kind assistance.

-kathryn

 

Thanks for your reply. Yes, I used the installer, and I agree that the filepath is not standard.

I investigated this some more today, but made little progress in resolving this.

Thanks anyway.